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Scooter Safe

mobility scooterMobility scooters offer a lifeline to many people giving mobility and independence.  Chances are you know someone who uses one or maybe you use one yourself, so here are some reminders on how to store scooters safely.

Firstly, storing scooters out of the way means you have a clear escape route in the event of a fire so it’s important not to store them in communal halls and stairwells.  Scooters left on charge overnight or whilst you’re out can be a common cause for fire, therefore make sure they are serviced regularly and keep an eye on them whilst they are charging. Finally scooters can be everyday trip hazard so make sure they are not blocking paths or doorways.

By keeping communal areas clear, you are helping to keep you, your family and neighbours safe.

Cutting the Cost of Christmas

The cost of Christmas can be worrying, but you can still have a magical day without breaking the bank. Here are some classic ways to cut the cost of the big day:

Presents don’t have to be expensive – charity shops have some great pre-loved gifts.

Piggy bank expensive impulse

Or why not offer babysitting duties, your time could be the best gift.

Piggy bank self presents

Find gifts for the best price by shopping online.

Piggy bank online

Impulse Christmas shopping can really damage your wallet, so make a list and stick to it.

Piggy bank chops

Upcycle tired decorations, or make new ones from recycled items around the home.

Piggy bank presents

Piggy bank christmas lightsAt the end of the night, turn off your Christmas lights –it’s safe and can save you money too.

Save your Christmas cards and reuse them next year as gift tags.

Finally, as tempting as it may seem, avoid costly door step loans! They often come with high interest rates and unmanageable repayment plans.


Merry Christmas!

Christmas card 14


Office Opening Hours

Monday 22nd December 8.30am – 5pm

Tuesday 23rd December 8.30am – 5pm

Wednesday 24th December CLOSED

Thursday 25th December CLOSED

Friday 26th December CLOSED


Monday 29th December CLOSED

Tuesday 30th December CLOSED

Wednesday 31st December CLOSED

Thursday 1st January CLOSED

Friday 2nd January 8.30am – 5pm

Contact us

You can leave us a message via our Online Contact form or contact our Out of Hours services:
Icon online form sml Online Contact Form
Icon online form sml Emergency Repairs
Icon online form sml Report ASB


Park House Caretaker

‘The Life of Brian’

No, we’re not on about the British film classic by Monty Python, but our very own Brian who is our new caretaker for Park House.

Park House Caretaker Brian sml

We welcome Brian from a life down-under where he used to run his own business, but he couldn’t resist the lure of Cornwall and recently returned to the county.

As the only high rise building in Cornwall, Brian has a tall order on his hands.  With over sixty flats across eleven floors, he will be responsible for the upkeep of the building, ensuring Park House remains safe and secure for its residents.

Brian steps in from Peter who recently retired from the caretaking role after nine years. We wish Peter a fond farewell together with a long and happy retirement.

New Phones

Contact us We are switching over to a fantastic new phone system today which will help us deal with your enquiry more efficiently. However, it needs a bit of getting used to. 
Please be patient while we get the hang of it and deal with technical difficulties that arise as we switch over.

Contact us via Facebook or email if you are having difficulties getting through on the phones.

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Icon Email sml Send an email

Anti-Bullying Week 2014

Homepage Carousel antibullyingweek14

Band together to beat bullying
17-21st NOVEMBER 2014

BeatBullying’s mission is to make bullying unacceptable – for everyone, everywhere – and we need your help to make this happen.

Get involved during Anti-Bullying Week 2014: join together as a school or a class, or even take action as an individual. BeatBullying got lots of ideas on their website for what you can do.

get helpNeed help with Bullying?

If you’re a young person aged from 11-17, you can get help right now on Talk to young people who have experienced the same issues or get specialist advice from our online counsellors.




This year they have 5 bands to beat bullying! Their iconic blue wristbands are a great way for students, parents and school staff to show their support in the fight against bullying. Order now and get a 10% online discount.





They’ve got loads of ideas to help you get involved from lesson plans and activity packs to assembly packs and competitions.





bullying infograph bullying infograph2

Lest We Forget

Ocean’s WW1 Memorial has been unveiled to remember the fallen, injured and those who have served in the armed forces over the last 100 years.

WW1 Memorial Design Challenge

Following on from last summer’s schools challenge – to design a Memorial to commemorate the centenary of World War 1 – the memorial has now been unveiled at Ocean’s headquarters on 28th October 2014.

Scott Green unveiling memorial low resScott Green (RAF and a former local school boy from Penrice Academy, St. Austell) had the honour of unveiling the memorial and also switching on the lights to illuminate Ocean’s Giant Poppy on the front of the building. The Giant Poppy was created to support the Royal British Legion’s (Cornwall Branch) annual poppy appeal.

Scott, who serves with the RAF police is one of the last members of the British Forces to leave Afghanistan as the British Troop withdrawal is almost complete.

The memorial, commissioned by the Ocean Group, was made by a number of Ocean apprentices and was the design of Camborne school girl Kimberley Gould.

Ocean’s Group Chief Executive David Renwick commented


“We are delighted that Scott has agreed to unveil the WWI memorial.  We are both grateful to the men and women who fought for our freedoms one hundred years ago and in conflicts since then, including Afghanistan.  Scott, on his three tours, has lost friends and comrades and it is fitting that an existing serving member of our forces honours us by carrying out the unveiling.  Once the Remembrance ceremonies are over, the search will be on to find a permanent home for Cornwall’s stunning WWI memorial”.

Ocean’s Giant Poppy

Also created by Ocean’s apprentices was Ocean’s Giant Poppy. It proudly adorns Ocean’s Headquarters for a second year running and was ceremonially illuminated on the 28th October in support of the Poppy Appeal for the Royal British Legion (Cornwall branch), accompanied by a brass band and poetry reading.

Giant poppy_Memorial_Group sml  Royal British Legion

David’s Fundraising Trek

David Renwick prep for kili

David Renwick, Ocean’s CEO, is going to great lengths (..and heights!) to raise money for local charity, Cornwall Hospice Care. 

He’s trekking up Kilimanjaro!

Help him raise funds – to support the incredible work they do.

Kilimanjaro the Roof of Africa is my target!

I enjoy walking up hills and this is the highest summit you can walk to in the World. Our friends at CHC carry out essential work with individuals and families who are facing great challenges and difficult times. My challenge can help support the Hospice’s fantastic work and the individuals who heed their care!”

Cornwall Hospice Care hands + logo


To donate, visit his JustGiving page

Icon online form sml  JustGiving David Renwick
Icon online form sml  About Cornwall Hospice Care


News update…..

They did it! Here is the summit photo – smiles all round! What an amazing achievement for such a worthy cause, congratulations to all. Summit Mt Kili

New Tenancy Sustainment Service

Tenancy Sustainment Steve at workIt’s a chilling reality that some people fall victim to abuse and or Anti-Social Behaviour every day.

Ocean is committed to safeguarding our residents, particularly those who are most at risk. To enable Ocean to deliver a quality service and effective solutions, we’ve recently introduced a new Tenancy Sustainment role, led by Stephen Williams.

The new service will focus on Ocean’s vulnerable cases and will work with a variety of external agencies. These include Ocean Extra, the Police and Cornwall Council, to name a few. Together we will provide the necessary support, helping vulnerable residents to live independently and maintain their Ocean tenancy.

Stephens role will also oversee any anti-social behaviour cases that need legal intervention.

Contact Us

If you have any  concerns regarding a vulnerable resident, please contact Stephen Williams

Icon phone sml 01726 874450
Icon Email sml Send an email

Improving your Home

StreetTalk Planned maintenanceWhether we’re refitting kitchens or plumbing in new bathrooms, our planned maintenance programme is always on the go. £6 million is spent every year upgrading or replacing key features in your home, making our planned maintenance one of Ocean’s biggest investments. This helps to keep your home in good condition over the long term, as well as warm, safe and comfortable.

Ocean knows that you are keen to find out when you are due an upgrade or replacement. This is why we send letters in April to tell you if your property is in the programme for the year, making sure homes most in need of works receive them first.

Keeping you updated is also important and soon you will also be able to log on to our website so that you can see if there are any alterations or upgrades planned for your property.

More Information

Icon phone sml 01726 874450
Icon online form sml Planned Maintenance
Icon Email sml Send an email

WW1 Memorial Challenge winner announced

WW1 Memorial Challenge Congratulations winner

Ocean Housing Group has now completed a ‘Design a World War I Memorial Challenge‘; as part of the ‘Cornwall Remembers’ campaign to commemorate the 100th anniversary of the start of World War I this July.


The winner has now been announced – St. Michael’s Catholic Secondary School’s design has been selected as the Winning Design. Congratulations!

Kimberly Gould St Michaels Catholic Secondary School 1ST PRIZE designThe winning memorial design will be brought to life by Ocean’s apprentices. It will be erected in the county and officially opened to launch this year’s special Centenary Poppy Appeal in late October/early November; as part of Ocean’s ongoing support for the Royal British Legion.

The school will receive a whopping £1000 and a replica of the memorial will be unveiled at the presentation ceremony in October 2014. But that’s not all. The school will also be presented with one of Ocean’s Giant Poppies provided by Ocean’s very own apprences, to mark the 2014 Poppy Appeal.


Fowey Academy runner upRunners up

Congratulations to Fowey Community College who were runners up. The school will receive a handsome £500 in prize money.

Thank you to all those who entered the Challenge. We have been impressed and indeed, touched by the emotive and sensitive responses to the brief.


This team-based challenge has been an opportunity to bring history to life for the next generation. To truly understand the design brief and develop a strong design concept, students had to explore the reality of war and reflect on the sacrifice made by over 9 million combatants.

Group Chief Executive, David Renwick commented:

“The competition is open to all schools in the county for years 7, 8 and 9.  The centenary is a time to reflect on the 3 S’s: Sacrifice, Service and impact on Society”.

Giant Poppy

Ocean’s apprentices, who last year created the largest poppy in the UK for the front of Stennack House (Head Office), will also provide a giant poppy to be erected at the winning school during this year’s Poppy appeal.

David Renwick commented

“The competition will, we hope, help us all reflect on past sacrifices but also promote the ongoing valuable work of Cornwall’s Royal British Legion in supporting veterans in 2014 and beyond.”  Royal British Legion


Tomorrow’s Neighbourhood Today

Tomorrows people today gemma coupeA package of grants associated with the Cornwall Energy Recovery Centre has seen residents in St Dennis support the idea of a Neighbourhood Action Plan.

Ocean Housing and Cornwall Council consulted over three hundred households in the area, to discuss improvements and make sure that potential projects actually provide what people want.

Young people living in St Dennis, Treviscoe and parts of Nanpean can also access funding to help with their education through St Dennis Parish Council.

With larger grants for community projects available from Autumn, the village could see physical improvements to public spaces, improved accessibility and a greater sense of identity for the village.

Quarterly Prize Draw

Services satisfaction form prize winner med

Ocean Services SW Ltd newly appointed Head of Responsive and Cyclical Maintenance, John Ainsworth, and Ocean Plumber, Alan Dancer, delivered a £50 Asda voucher in person to Miss Darcy of Newquay today.

To win the voucher, Miss Darcy simply filled out the form letting us know what she thought of our repairs service. She  was duly entered into the quarterly draw.

If you have recently reported and had a repair done on your property by Ocean Services, all you need to do is fill out our Repairs Satisfaction Form to tell us what you think of the service you received and you will be entered into the next draw.

Icon online form sml Repairs Satisfaction Form

Good Energy inspections

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Banner Lowri Beck Meter readers GC


Good Energy logoIf you have renewable energy installed at your property, with ‘Good Energy‘, very shortly, you may well be contacted by their sub-contractor Lowri Beck. They are undertaking their first series of inspections on behalf of Good Energy.


Lowri Beck logoLowri Beck will be contacting you to arrange an appointment. Please allow them access to check your meter and system otherwise it may affect the Feed in Tarif (FiT). If you have any concerns or queries, please contact our Customer Services Team.


Icon online form sml  CompleteOnline Contact Form

Icon phone sml  Tel: 01726 874450

Icon Email sml  Email:

Good Energy no1 provider 2014

Fire hazards

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Fire damage

Our concern is for your safety. We want to remind you how important it is to keep communal areas free of rubbish and any electrical/inflammable materials.

Fire Risk

Often we do not realise that we are causing a fire hazard. These examples can increase the risk of fire:

  • Leaving a push bike in the corridor of a block of flats
  • Storing a pram in the stairwell
  • Putting your rubbish in the communal hallway overnight before collection
  • Charging mobility scooters in communal areas.

It is equally dangerous to store rubbish or other inflammable materials outside against the walls of your home or next to any garden or boundary fencing.

All these hazards are easy to avoid:

By keeping communal areas and stairwells clear and disposing of rubbish properly, you are helping to keep you, your family and neighbours safe.

For helpful advice, click on these links:

Banner Fire Safety GCIcon online form sml  Fire Safety
Icon online form sml  Reduce Fire Risk
Icon online form sml  In Case of Fire
Icon online form sml  Cornwall Fire & Rescue
Icon online form sml  Fire Safety Leaflet

Happy Easter from Ocean

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This Easter, we thought we’d run 2 resident competitions in our StreetTalk magazine.
Lamb (back page) 72dpi sml

Competition 1 – Don’t be sheepish!

We need you to help us find the perfect names for our woolly friends born just weeks ago at DairyLand (pictured). The winner will win a family day ticket to DairyLand Farm World.

To enter

Send us your name suggestions via our online contact form.
Suggest – One name for the boy lamb and one for the girl lamb.
Easter egg cups

Competition 2 – Thumbs up to Facebook

To celebrate the launch of our Facebook page, we’re on the hunt for your Easter photos. There’s a Hudl tablet waiting for the winner with the most ‘liked’ photo, with vouchers for runners up.

To enter

1. ‘like’ our page to receive newsfeeds from Ocean
2. Send us your Easter themed photo via the ‘Message’ tool, with a brief description. It could be a photo from your Easter goodies, gifts and crafts to a family fun day out, it’s your choice.
We will then post up all images to our page for viewers to like and share.

To Vote

To vote for your favourite photo, visit our Photo Album and ‘like’ your favourite image.
Go to Photo Album



Click on the image to read our latest StreetTalk magazine for more information about how to enter the competitions.

Caharrack – officially moved in!

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Caharrack ribbon cut 27dpiLaura-Jane Japha Caharrack couple 72dpiOverjoyed local couple Laura-Jane and Japha were presented with the keys to their new 3 bedroomed home by the local MP Mr George Eustice on Friday 14 March.  They were joined by local residents to celebrate the official opening of this new Ocean Housing development at Carharrack.

‘We’ve been married for 3 years now, but this is our first proper home,’ beamed Laura-Jane. ‘We’re really looking forward to having our own space and want to thank Ocean for making our dream a reality by moving into our house today.”

David Dennis George plaque 72dpi

Mr George Eustice, MP for Camborne, Redruth and Hayle unveiled a plaque to commemorate the opening of the Ocean Housing scheme at Poldory View and Poldory Meadows in Carharrack and welcome the residents to their new homes.

There were smiles all round when Group Chairman Dennis Spilsbury gave a helping hand to Laura-Jane and Japha as they moved into their new home.


Dennis Spilsbury furniture move 72dpi

Dennis commented “We are delighted that young local people have their own homes for the first time and we are sure they will be very happy here.  We are also thrilled that the homes were built by local company Gilbert & Goode, providing local people with jobs and apprenticeships.”

Visitors and local residents then made their way to Mills Hall in Carharrack for the cutting of a cake by Megan and Matthew, children of a local family who recently moved into the new homes.

Caharrack cake and banner 72dpiBoth phases of the site benefit from a significant amount of open space that has already been well used by the residents for community events and birthday parties.

The £2.1million scheme sees the addition of 16 new homes to Ocean’s first development in the area. While 10 of the properties are rented, 6 are Shared Ownership homes purchased by local people.

This scheme was delivered through the Homes and Communities grant programme and the land for both Phases was made available by Cornwall Council.  Ocean is delighted to continue working with the Carharrack Parish Council to help address the housing need within the Parish with these new homes.

Homes for Britain

NHF_Homes for Britain_Pledge Board cropped

‘Homes for Britain’ is a national campaign bringing the Housing Crisis to the attention of politicians, asking them: “Can you end the housing crisis within a generation?”

For too long, Housing has been, and still is, low down on voters’ election priorities, because it’s been seen as a personal not a political issue. That’s what we need to change this coming General Election (2015).

…. And we’ll do it by speaking with one voice, demanding one thing.

….That politicians commit to ending the housing crisis within a generation.

The Problem

For decades Britain has failed to build enough new homes and as a nation, we are currently only building half the number we need every year.

This means:

  • Many of us can’t start a family because we can’t afford to move.
  • Many adults still live with parents in overcrowded homes.
  • Many of us struggle to afford to keep a roof over our heads, or become homeless.
  • The housing crisis is affecting people fromall walks of life and all parts of the country.

The Solution

The time has come to end the housing crisis.

For the sake of the next generation we must act now.

The General Election 2015 offers that opportunity to show politicians that the public want to see more homes built and actions taken until everyone has a decent affordable home.

Our work starts with a simple action. A clear message from us all, as voters, that enough is enough. 

All political parties must commit to end the housing crisis within a generation.

Have you taken action to support our campaign?

Homes for Britain van stickers_2

Icon Twitter sml Action 1: Take action and contact your local MP and parliamentary candidates

Icon Twitter sml Action 2: Sign up to support the campaign as an individual or  support the campaign as an organisation

Icon Twitter sml Action 3: Use the power of social media to raise our voices as one:

Icon Twitter sml @HomesforBritain

Icon Twitter sml 

Icon online form sml Website


Real Stories

Homes for Britain aims to show the true impact of the country’s shortage of homes on real people. If you have a story to tell, how Housing has improved your life or can improve the lives of many more, let us know by emailing:

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Icon online form sml Follow our News on how Ocean is building new Homes for Britain.

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