Mobility scooters offer a lifeline to many people giving mobility and independence. Chances are you know someone who uses one or maybe you use one yourself, so here are some reminders on how to store scooters safely.
Firstly, storing scooters out of the way means you have a clear escape route in the event of a fire so it’s important not to store them in communal halls and stairwells. Scooters left on charge overnight or whilst you’re out can be a common cause for fire, therefore make sure they are serviced regularly and keep an eye on them whilst they are charging. Finally scooters can be everyday trip hazard so make sure they are not blocking paths or doorways.
By keeping communal areas clear, you are helping to keep you, your family and neighbours safe.
No, we’re not on about the British film classic by Monty Python, but our very own Brian who is our new caretaker for Park House.
We welcome Brian from a life down-under where he used to run his own business, but he couldn’t resist the lure of Cornwall and recently returned to the county.
As the only high rise building in Cornwall, Brian has a tall order on his hands. With over sixty flats across eleven floors, he will be responsible for the upkeep of the building, ensuring Park House remains safe and secure for its residents.
Brian steps in from Peter who recently retired from the caretaking role after nine years. We wish Peter a fond farewell together with a long and happy retirement.
We are switching over to a fantastic new phone system today which will help us deal with your enquiry more efficiently. However, it needs a bit of getting used to. Please be patient while we get the hang of it and deal with technical difficulties that arise as we switch over.
Contact us via Facebook or email firstname.lastname@example.org if you are having difficulties getting through on the phones.
If you’re a young person aged from 11-17, you can get help right now on BeatBullying.org. Talk to young people who have experienced the same issues or get specialist advice from our online counsellors.
This year they have 5 bands to beat bullying! Their iconic blue wristbands are a great way for students, parents and school staff to show their support in the fight against bullying. Order now and get a 10% online discount.
Are you in arrears with your energy bills? Plymouth Energy CoMMunity offer a new fuel debt advice service that can help you access grants that will potentially clear your energy debt. To find out more, visit their website:
Ocean’s WW1 Memorial has been unveiled to remember the fallen, injured and those who have served in the armed forces over the last 100 years.
WW1 Memorial Design Challenge
Following on from last summer’s schools challenge – to design a Memorial to commemorate the centenary of World War 1 – the memorial has now been unveiled at Ocean’s headquarters on 28th October 2014.
Scott Green (RAF and a former local school boy from Penrice Academy, St. Austell) had the honour of unveiling the memorial and also switching on the lights to illuminate Ocean’s Giant Poppy on the front of the building. The Giant Poppy was created to support the Royal British Legion’s (Cornwall Branch) annual poppy appeal.
Scott, who serves with the RAF police is one of the last members of the British Forces to leave Afghanistan as the British Troop withdrawal is almost complete.
The memorial, commissioned by the Ocean Group, was made by a number of Ocean apprentices and was the design of Camborne school girl Kimberley Gould.
Ocean’s Group Chief Executive David Renwick commented
“We are delighted that Scott has agreed to unveil the WWI memorial. We are both grateful to the men and women who fought for our freedoms one hundred years ago and in conflicts since then, including Afghanistan. Scott, on his three tours, has lost friends and comrades and it is fitting that an existing serving member of our forces honours us by carrying out the unveiling. Once the Remembrance ceremonies are over, the search will be on to find a permanent home for Cornwall’s stunning WWI memorial”.
Ocean’s Giant Poppy
Also created by Ocean’s apprentices was Ocean’s Giant Poppy. It proudly adorns Ocean’s Headquarters for a second year running and was ceremonially illuminated on the 28th October in support of the Poppy Appeal for the Royal British Legion (Cornwall branch), accompanied by a brass band and poetry reading.
David Renwick, Ocean’s CEO, is going to great lengths (..and heights!) to raise money for local charity, Cornwall Hospice Care.
He’s trekking up Kilimanjaro!
Help him raise funds – to support the incredible work they do.
“Kilimanjaro the Roof of Africa is my target!
I enjoy walking up hills and this is the highest summit you can walk to in the World. Our friends at CHC carry out essential work with individuals and families who are facing great challenges and difficult times. My challenge can help support the Hospice’s fantastic work and the individuals who heed their care!”
Ocean is committed to safeguarding our residents, particularly those who are most at risk. To enable Ocean to deliver a quality service and effective solutions, we’ve recently introduced a new Tenancy Sustainment role, led by Stephen Williams.
The new service will focus on Ocean’s vulnerable cases and will work with a variety of external agencies. These include Ocean Extra, the Police and Cornwall Council, to name a few. Together we will provide the necessary support, helping vulnerable residents to live independently and maintain their Ocean tenancy.
Stephens role will also oversee any anti-social behaviour cases that need legal intervention.
If you have any concerns regarding a vulnerable resident, please contact Stephen Williams
Whether we’re refitting kitchens or plumbing in new bathrooms, our planned maintenance programme is always on the go. £6 million is spent every year upgrading or replacing key features in your home, making our planned maintenance one of Ocean’s biggest investments. This helps to keep your home in good condition over the long term, as well as warm, safe and comfortable.
Ocean knows that you are keen to find out when you are due an upgrade or replacement. This is why we send letters in April to tell you if your property is in the programme for the year, making sure homes most in need of works receive them first.
Keeping you updated is also important and soon you will also be able to log on to our website so that you can see if there are any alterations or upgrades planned for your property.
Over the last couple of years, Rory McIlroy has fast become a golfing hero to millions – at the ripe old age of 25! The Irishman’s success on the golf course has given him celebrity status and earnt him high profile sponsorships around the world. Has Rory’s celeb status sparked a new found interest in the sport for you and your family?
FREE ‘golf taster’
Ocean Housing is offering a FREE ‘golf taster’ session to encourage the next junior Rory McIlroy to take up the game.
It’s a great way to get some fresh air and exercise, fine tune your hand-eye coordination, socialise and see some great scenery. If your child can swing a club they’d be more than welcome!
Get in contact with Ocean’s Tenant Involvement team, if you would like to register your child. It’s a great opportunity for them to find out what it’s all about and discover why golf is for everyone.
Contact the Tenant Involvement Team to reserve your place
Ocean Housing Group has now completed a ‘Design a World War I Memorial Challenge‘; as part of the ‘Cornwall Remembers’ campaign to commemorate the 100th anniversary of the start of World War I this July.
The winner has now been announced – St. Michael’s Catholic Secondary School’s design has been selected as the Winning Design. Congratulations!
The winning memorial design will be brought to life by Ocean’s apprentices. It will be erected in the county and officially opened to launch this year’s special Centenary Poppy Appeal in late October/early November; as part of Ocean’s ongoing support for the Royal British Legion.
The school will receive a whopping £1000 and a replica of the memorial will be unveiled at the presentation ceremony in October 2014. But that’s not all. The school will also be presented with one of Ocean’s Giant Poppies provided by Ocean’s very own apprences, to mark the 2014 Poppy Appeal.
Congratulations to Fowey Community College who were runners up. The school will receive a handsome £500 in prize money.
Thank you to all those who entered the Challenge. We have been impressed and indeed, touched by the emotive and sensitive responses to the brief.
This team-based challenge has been an opportunity to bring history to life for the next generation. To truly understand the design brief and develop a strong design concept, students had to explore the reality of war and reflect on the sacrifice made by over 9 million combatants.
Group Chief Executive, David Renwick commented:
“The competition is open to all schools in the county for years 7, 8 and 9. The centenary is a time to reflect on the 3 S’s: Sacrifice, Service and impact on Society”.
Ocean’s apprentices, who last year created the largest poppy in the UK for the front of Stennack House (Head Office), will also provide a giant poppy to be erected at the winning school during this year’s Poppy appeal.
David Renwick commented
“The competition will, we hope, help us all reflect on past sacrifices but also promote the ongoing valuable work of Cornwall’s Royal British Legion in supporting veterans in 2014 and beyond.”
Ocean Services SW Ltd newly appointed Head of Responsive and Cyclical Maintenance, John Ainsworth, and Ocean Plumber, Alan Dancer, delivered a £50 Asda voucher in person to Miss Darcy of Newquay today.
To win the voucher, Miss Darcy simply filled out the form letting us know what she thought of our repairs service. She was duly entered into the quarterly draw.
If you have recently reported and had a repair done on your property by Ocean Services, all you need to do is fill out our Repairs Satisfaction Form to tell us what you think of the service you received and you will be entered into the next draw.
If you have renewable energy installed at your property, with ‘Good Energy‘, very shortly, you may well be contacted by their sub-contractor Lowri Beck. They are undertaking their first series of inspections on behalf of Good Energy.
Lowri Beck will be contacting you to arrange an appointment. Please allow them access to check your meter and system otherwise it may affect the Feed in Tarif (FiT). If you have any concerns or queries, please contact our Customer Services Team.
Making food fun can be a difficult task for parents and carers alike. So why not make dinner-time nightmares a thing of the past and join us for a Little Magicians cooking workshop.
Rialton Heights Community Centre
Tuesday 2nd September 2014 10.30am – 12pm
FREE for 5-9 year olds
Open to young ones aged between 5 – 11 years, this FREE, fun packed workshop will see budding chefs make a family friendly recipe that’s healthy, nutritious and made from scratch. Participants will need a parent or guardian to help with this activity as the children will be making their own lunch to eat.
Try at home
You will also be given a copy of the recipe to try at home. It’s a great way to spend quality family time together whilst developing healthy eating habits. We will provide:
• craft materials
How to join in
Spaces are limited so book your place via the Event’s Calendar or call the Tenant Involvement Team to reserve your place
Ocean Services SW (Ltd) has won the title Boiler & Renewables Installer of the Year at the National Green Deal & ECO Awards 2014.
The company had previously won the south-west regional award and competed against 16 finalists from around the UK to finally win the national title and bring it back to Cornwall.
The award recognises not only the company’s work installing boilers and renewables throughout Cornwall but also its commitment to working with partners such as Cornwall Council to raise awareness of the Green Deal and ECO initiatives. Ocean’s Managing Director, Howard Brett said,
“We really welcomed these initiatives and strongly believe they have a major role to play in the reduction of fuel poverty”.
Ocean was chosen to project manage and install various energy saving systems at a pilot project in Penwithick fully funded by Cornwall Council as a trial for Green Deal to find out which measures worked most effectively given some of Cornwall’s unique problems such as climate and geography.
Ocean was also the first delivery partner chosen by Glow Cornwall (a collaboration between British Gas and Cornwall Council) to help install ECO funded measures throughout the county.
Gary Almond of Glow Cornwall said,
“My experience with Ocean has been one of complete satisfaction and considering I have been in the gas industry 45 years I am not easily impressed however, the team at Ocean has managed to exceed my high expectations”.
More Energy Efficient
Through initiatives such as Glow Cornwall, Ocean is at the forefront of helping make Cornwall’s homes more energy efficient by continuing to install renewable energy measures. Householders, landlords and tenants are encouraged to take advantage of the recently announced Green Deal Home Improvement Fund. The scheme helps people to install energy efficiency measures such as solid wall insulation and new heating systems by providing them with contributions of up to £7,600 towards improvements.
Contact Ocean Services for more information or visit the website.