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May Bank Holiday

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Ocean’s offices will be closed for one day on May Bank Holiday (26th May).



You can use the online contact form for us to process on our return.

Icon online form sml Online Contact form
Icon online form sml Online Repairs form

Emergency Repairs

Out of  Hours service – Weekends – Bank Holidays

Icon online form sml Information
Icon phone sml  01872 224628 or
Icon phone sml  01872 224521


Report ASB

Out of  Hours service

Icon online form sml Keeping Safe
Icon online form sml
 Report ASB online
Icon phone sml Tel 0800 088 66 99
Icon Mobile Text sml Tel from Mobile 01726 874450 (choose option 2)
Icon Mobile Text sml Text 80800*

*Please remember to start Text with the word ‘ASB’ followed by a space, your name, address and details of your complaint. You will then receive a response.

Online ideas for Half Term

You can find ideas for half term fun on various website listings:

primary times logo

Visit Cornwall logo

Art8 logo-header-dark-sml-speech-retina2


Keep an eye on Facebook too:

Cornwall Channel FB

Wozzon FB

Frugal living and having fun


Bon Voyage Independent lady!

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Banner Independence GC

The Ocean Independence team are saying ‘Bon Voyage‘ to Elaine Marjoram today as she leaves to pack her bags for a new life in Australia. They will be welcoming Tracy Camps into the team as the new Independent Living Advisor at the end of May.


Ocean Independent Living Advisors provide a visiting service to people in their own homes – helping them remain as independent as possible for as long as possible.

Icon online form sml Read our case study of how Elaine has been able to help one man pull himself out of isolation and loneliness.


They can also set up the Lifeline equipment (telephone alert service) for peace of mind – connecting them with a call centre operator over the loudspeaker at the touch of a button.

Get Togethers

The latest news from the team is that they are now running ‘Get Togethers‘ to bring people together in community rooms.

At the moment, they are running three regular ‘Get Togethers’:

Mondays 10.30am – 12.00pm  at Rialton Heights, Newquay

Wednesdays 10.30am – 12.00pm  at Prince Charles House, St. Austell

Thursdays 10.30am – 12.00pm at Fifield House, St. Stephens


Icon online form sml Visit Your Independence for more information
Icon Facebook sml ‘Like‘ our Facebook page
Icon online form sml Keep an eye on the Events Calendar to view our listings.

May Bank Holiday

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Banner May Day GC

Many of us will be looking forward to the extra long weekend this May Bank Holiday. There’s plenty going on, out and and about in Cornwall. However, after the winter we’ve just had, and with the warm weather and extra time at home, some of us are turning our attentions to spring cleaning and DIY.

Spring Clean

sponging downIt’s been a damp old winter to say the least. Now is the time to clear away any evidence of the wettest winter on record for the past century.

Make the most of the warmer days and fling open your windows. Wipe down any lingering condensation and mould spots on walls, ceilings, hidden corners and furniture. Pull your furniture away from the walls and tackle mould head on.

MouldGetting rid of mould

  • Any condensation that forms on surfaces should be wiped off promptly to prevent the risk of damp and mould.
  • If mould still appears in your home, wipe it with a fungicidal wash – you can buy this in most large supermarkets or DIY stores.
  • Alternatively you can use a diluted bleach solution.
  • Please make sure you wear rubber gloves and follow the manufacturer’s guidelines.

DIY Painting Woman_smallDIY

Painting and decorating your home does not require a permit from Ocean. However, if you are thinking of making home improvements, you will need approval from Ocean – as mentioned in your tenancy.

Icon online form sml Online Home Improvement Permit form

If you are unsure if you need permission to do some DIY, take a look at the Home Improvements page or use our Online Contact form and it will be processed by the Customer Services team.

Icon online form sml Online Contact Form

Our offices will be closed on Monday 5th May.