Ocean is committed to providing Value for Money for you, our tenants.
From the rent that you pay us we aim to supply you with the best possible services and to spend your money wisely.
The Government also expects us to provide Value for Money and require all housing associations to follow a Value for Money Standard that has been produced by the Government’s regulator of housing associations, the Homes and Communities Agency (HCA). Ocean and all other housing associations are required to produce an annual report. Continue reading →
During the summer holidays we took some of our younger residents to Polkerris beach to stay overnight in the Scout Hut and take part in a range of indoor and outdoor activities, including kayaking, pioneering, a scavenger hunt and table tennis. Unfortunately the weather wasn’t on our side but that didn’t dampen the childrens’ spirits!
Carbon monoxide (CO) poisoning can be caused when fumes from the incomplete combustion of fossil fuels i.e. gas, oil, and solid fuels (wood and coal) are inhaled. In other words when you breath in half-burnt fuels.
When one of our Tenant Panel members, Roy Collison, heard about #HousingDay #ProudTenant, he jotted us an email telling us of his most recent #proudtenant moment.
We’ve published his story below because we felt it just goes to show how the Tenant Involvement team have empowered him to take control and resolve a situation that was affecting his community – rather than walking away and letting someone else deal with it. (Warning – don’t read this if you are eating your lunch!)
Residents, staff and dignitories enjoyed a cuppa and a pasty around the new communal picnic tables and benches at Hawkins Road, Newquay, last week.
Ocean with the help of Hawkins Road’s residents hosted an event to celebrate the installation of the new furniture in their communal area outside the block on Thursday 5th November. A number of residents and their children turned out to thank Ocean for the new improvements to their living area which is part of an ongoing programme of planned improvements to the block.
“The residents here are so pleased with our new benches and picnic tables and we are so grateful to Ocean for providing them. We will really enjoy using them”, beamed Nancy Moody.
“It’s been a lovely afternoon with the local residents and we have enjoyed using the new outdoor furniture whilst drinking tea and eating pasties together”, concluded David.
The residents in the block of flats owe these new welcome additions to Ocean’s ‘Treasure Chest’ fund.
“Ocean’s tenants can apply for funds through our Treasure Chest Scheme to help them host community events, street parties and various projects within their neighbourhood. Hawkins Road’s new furniture is a great example of how Ocean’s Treasure Chest is used by our residents to unite them with others in their community”, added David Renwick, Ocean’s Group Chief Executive
We hope the residents of Hawkins Road will enjoy many more such events, bringing together the community.
There will be even greater challenges ahead for the team with the arrival of Universal Credit. This new Benefits System will affect far more people than with the introduction of Welfare Reform.
At the moment, very few people are aware of Universal Credit and how it will affect them. The team has their work cut out, explaining the changes, what needs to be done before claiming, how to claim and subsequently how to cope with the new single monthly payments.
At the end of this month, the Welfare Advice team will be joining forces with other Ocean staff to visit in person around 400 households expected to be most affected by Universal Credit.
If you would like to speak the Welfare Advice team or know someone affected by Welfare Reform or Universal Credit, please contact them:
As part of Ocean’s ongoing support of the Royal British Legion’s annual Poppy Appeal, Ocean held a ceremony on 28th October to illuminate a giant printed version of the poem ‘For the Fallen’ to help launch this year’s appeal.
The poem proudly appears on the front of Ocean’s office, displayed alongside our now familiar giant poppy which was made by Ocean’s apprentices 2 years ago.
The famous words were written by Robert Laurence Binyon, in September 1914 , just a few weeks after World War One broke out, and have been adopted by the Royal British Legion to remember those who have ‘fallen’ in combat.
David Renwick, Ocean’s Group Chief Executive, said,
“We are delighted once again to be involved in this important remembrance and fundraising event.
We are extremely grateful to those men and women who fought for our freedom in past and present conflicts.
We all must be mindful of those powerful words ‘Lest We Forget’ and continue to honour those who have fallen, and provide support for those who survived but are in need of our help.”
A commemorative plaque of these immortal words is located on the edge of the cliff at Pentire Point, Polzeath (on the North Cornish coast), where it is believed the poem was composed.
For the Fallen
Poem by Robert Laurence Binyon (1869-1943), published in The Times newspaper on 21st September 1914.
With proud thanksgiving, a mother for her children,
England mourns for her dead across the sea.
Flesh of her flesh they were, spirit of her spirit,
Fallen in the cause of the free.
Solemn the drums thrill: Death august and royal
Sings sorrow up into immortal spheres.
There is music in the midst of desolation
And a glory that shines upon our tears.
They went with songs to the battle, they were young,
Straight of limb, true of eye, steady and aglow.
They were staunch to the end against odds uncounted,
They fell with their faces to the foe.
They shall grow not old, as we that are left grow old: Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them.
They mingle not with their laughing comrades again;
They sit no more at familiar tables of home;
They have no lot in our labour of the day-time;
They sleep beyond England’s foam.
But where our desires are and our hopes profound,
Felt as a well-spring that is hidden from sight,
To the innermost heart of their own land they are known
As the stars are known to the Night;
As the stars that shall be bright when we are dust,
Moving in marches upon the heavenly plain,
As the stars that are starry in the time of our darkness,
To the end, to the end, they remain.
Ocean Housing declared the new Windmill House officially open on 11th August, transforming the quality of life for older people.
Ocean Housing and Steve Double MP, were thrilled to officially open an exciting £1.8million development which has delivered twelve affordable apartments in the popular port of Fowey, earlier this week.
The new self-contained, one-bedroomed apartments at Windmill House address the need for high-quality, yet affordable rented housing designed specifically for over 55’s in the sought-after area.
New for Old
Far from your ‘run of the mill’ development, the new Windmill House replaces a former 1960s supported housing scheme and incorporates a resident’s roof garden with views across the valley. The impressive design also includes useful features such as a mobility scooter store and a comfortable communal lounge.
A handful of original residents have moved back into the new Windmill House after the old building was demolished and deemed ‘out of date’.
Resident Ron said
“I can’t thank Ocean enough; I’m over the moon with my new apartment and can’t knock it. It’s the finest thing to happen in Fowey”.
The scheme was made possible thanks to joint funding from Ocean Housing and the Homes and Communities Agency, with added support from Cornwall Council and Fowey Town Council.
“Building more affordable homes in rural areas like Fowey brings an array of benefits to the whole community. Not only does the new Windmill House help those over the age of 55 to remain living in the area, its unique features will have a positive impact on the quality of life for the local people” added Steve Double MP.
Oceans Group Chief Executive, David Renwick said
“We are delighted to provide high-quality homes for over 55’s in the area and would like to thank everyone for their help and support for such a fantastic housing project in the town”.
The residents are now making good use of the roof garden. They are putting in an application for our Treasure Chest fund to purchase some garden furniture – to leisurely make the most of the roof-top views!
‘I could do with some tips on how to manage on a tight budget but don’t know where to start.’
‘I really want to sort out my debt problems’
‘What’s Universal Credit?’
These questions are all answered on our website.
Why not take up the challenge of reading and reviewing the ‘Your Money’ section of the website, so we get to hear what you think of our web pages while you learn all about managing your finances along the way.
Follow the instructions and complete our survey below to tell us truthfully what you think of the information we provide and whether you think it is useful and well presented.
You may have recently seen in the local news or heard from your neighbours that there are some changes taking place at Ocean.
The main reason behind these changes is to improve our service to you. That’s why we plan to merge the repairs and maintenance arm that you know as Ocean Services, with Ocean Housing Ltd and our Mechanical and Electrical Team will soon join our successful construction company Gilbert & Goode.
David Renwick, Group Chief Executive tells us
“We’ve never been in better financial shape. By bringing Ocean Services in with Ocean Housing we can further invest in new services, continue to grow and improve upon our reputable repairs and maintenance service”.
Rest assured, the changes won’t affect you and we’re sure you’ll look forward to seeing the improvements over the coming months.
Excited Sue of Poldark Gardens couldn’t wait to show us her new shower room, thanks to Ocean’s Planned Maintenance Programme.
Poldark Gardens is amongst the first of many areas which will experience first-hand the benefits of our recent £105M investment plan. Not only improving homes but quality of life too.
“I’m really pleased with my new bathroom”says Sue.“Jamie the plumber did a fantastic job. His hard work meant we were using our bathroom again in no time”.
Sue and her neighbours also played a part in decorating the skip used to take away the old bathrooms. Bunting and windmills were placed
around the skip bringing a splash of colour to the area whilst work was underway.
So far 2015 has proved to be a busy year for our Development Team.
We recently welcomed several families to their new homes which included four rented properties at Heartlands near Redruth, twelve rented properties at St Newlyn East and a further five in Mount Ambrose.
If you’re looking to take the first step on the property ladder, pop down to 3 The Sidings, St Newlyn East for our OPEN DAY on Saturday 11th July 10am – 4pm.
Speak to our Sales Team to learn more about our Shared Ownership homes available in Heartlands and our one-bedroom apartments for over 55’s in Fowey.
The new government will be bringing in changes that will see families across Cornwall faced with new challenges.
• Cuts to benefits per household from £26,000 to £23,000
• Freezing working-age benefits, tax credits and child benefit for two years
• Removing automatic entitlement to housing support for 18-21 year olds
If you think you’ll be affected, contact our Welfare Advice Team