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Customer Survey

It’s that time of year when we plan our program of improvements, ie. making sure we are moving with modern times!

To help us plan, you will soon be sent a customer survey.

My Ocean man-with-tabletGetting to know you

We know that you want to communicate with us at times, by a variety of convenient methods.

We also know that many of you, our customers, are online and using different devices, websites,  programs and apps on a daily basis.

By completing this survey, it will give us a better picture of your preferences and needs, and will inform us where we can make improvements to our existing services, or whether there are things we can be doing to help you get the most out of being online.

Please complete the survey below or fill out the paper copy sent to your home and return it straight away – firstly to help us improve the way we serve you and secondly to be entered into the PRIZE DRAW!

smarttv2 prize draw


Everyone that completes the survey will be entered into a PRIZE DRAW for a chance to win a brand new SMART TV in time for Christmas!

Deadline for Prize Draw entries is 16th December.





**Changes to HomeChoice Bidding Cycle**



Cornwall HomeChoice is changing the bidding cycle. Bidding will no longer start on a Saturday and end on a Wednesday each week.

From November, the bidding cycle will commence on 00:01 on a Thursday morning and finish at 23:59 on a Monday night.

The next Bidding:

Starts Thursday 3rd November

Ends Monday 7th November

Please talk to Cornwall HomeChoice if you have any queries.