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Ocean Group Chair retires

This December, we bid a very fond farewell to our Group Chair, Dennis Spilsbury.

There isn’t much Dennis doesn’t know about housing after spending the last 55 years of his career in the industry starting at Plymouth City Council back in 1962. Dennis joined Ocean Housing in 2002 as a Neighbourhood Services Officer. At that time, he was told his time with us was just for a few weeks; little did he realise it would turn into nearly 16 years.

“The best part of the role was getting out and about, meeting and helping residents. No day has ever been the same in my job and that’s why I’ve loved it,” says Dennis.

From Neighbourhood Services, Dennis then joined the Ocean Board back in 2006 and took up the Deputy Group Chair role in 2009 followed by Group Chair in 2011.

Mark Gardner, Ocean Group’s Chief Executive said
“Dennis demonstrates everything that’s good about Ocean Group. His commitment to us and especially the promotion of tenant and resident involvement is second to none. He will be greatly missed.”

Everyone at Ocean Group would like to thank Dennis for his long service and commitment to continually improving the service we provide. We wish him and his wife Gloria, a long, happy and healthy retirement.

Having a Lifeline

Many people enjoy the independence of living at home and just need that little extra support.

Our Ocean Extra Lifeline services give reassurance to residents and their families that they are not alone, and someone is at the end of the phone.

The Lifeline pendant or bracelet works anywhere around your home and outside in the garden. Just press the button and you are connected to a local 24-hour call centre and it costs just £3.95 per week.

In addition, we also offer a visiting service starting at £7.80 a week including Lifeline, and you decide on a weekly, fortnightly or monthly visit.

Our trained staff can help you with housekeeping, shopping, doctors’ appointments and much more.

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Universal Credit is here!

If you receive any of the following benefits, you will be going onto Universal Credit:

  • Job Seekers Allowance (income related)
  • Employment Support Allowance (income related)
  • Income Support
  • Housing Benefit
  • Working Tax Credit
  • Child Tax Credit

Roll out

Universal Credit is already live in Cornwall and the Full Digital Service is being rolled out from this December, starting with Liskeard, Launceston and Bude.

There have been some changes to the roll out dates:

May 2018 (was Feb) – St. Austell, Newquay, Bodmin and Truro

June 2018 (was March) – Penzance, Helston, Bodmin and Penryn. Continue reading

Moving Home with Mutual Exchange

Katrina is thrilled with her new home thanks to a mutual exchange;

“The swap was very easy to arrange and it has made a huge difference to our lives. My son Kian can now walk to school and spend more time with his friends.”

A home swap or mutual exchange happens when tenants of Registered Social Landlords such as Ocean Housing, swap properties with each other. This can only happen if both tenants have their landlords’ consent and meet the mutual exchange criteria.

Home Swapper

You can register free of charge with Home Swapper which is a national database of social housing tenants looking to swap their home. As a tenant, you can register whether you wish to find a swap locally or nationally should you wish to move outside the area. Once you register with Home Swapper, we check your eligibility to make sure your tenancy allows you to swap. Once you find a swap, you need to contact us and ask for a mutual exchange application form. We will then need to carry out checks, such as inspect your home and check your rent account. You cannot move if you have rent arrears.

Register

Icon online form sml  www.homeswapper.co.uk

Contact

Contact your Neighbourhood Services Officer

Icon phone sml 01726 874450

Icon Email sml help@oceanhousing.com

December brings Christmas spirit for local partners

Ocean Housing took part in its first public event with new corporate partner, St Austell Foodbank, at the Tesco Holmbush store last weekend.

By kind permission of Tesco and with support from the Trussell Trust, teams of volunteers from the Foodbank and Ocean greeted shoppers with information about the work of the Foodbank and accepted donations over the course of three promotional days.

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Ocean heads West with another delivery of Affordable Homes

St Austell-based housing provider Ocean Housing has celebrated further success on its mission to deliver quality new homes across Cornwall.  Residents of the Water Lane development of affordable homes in Hayle were joined by Ocean’s Board members, Dennis Spilsbury and Chris Durkin as well as Deputy Mayor Clive Polkinghorne, to share in the moment as Councillor Andrew Mitchell, Cornwall Council’s Cabinet Member for Homes, officially opened the scheme.

The 20 new properties have provided a real boost to local residents keen to obtain a place they can really call home. Mr Power, who has lived in the parish for many years confirmed:

‘“My new home has really changed my life, I feel secure in a great neighbourhood”. Continue reading

Back to School approach is a winner for Ocean

Ocean Housing brought a top national award home to the county this week after clinching the Best Partnership accolade at the Inside Housing Development Awards, at a glittering ceremony in London.

The Pras an Ferla scheme in Camelford, North Cornwall was the product of a creative and determined approach between lead partners Ocean Housing and Cornwall Council, in order to deliver much-needed homes in the market town and additional school places in nearby Indian Queens.

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