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Medal of Honour for Christmas call out crew member

Like many companies, Ocean Housing rewards its staff with a good break over the Christmas period. However, its customers’ needs never take a break, even on Christmas Day. So, each year, Ocean has a fantastic crew on duty throughout the festive period, devoted to delivering the emergency responsive repairs service our customers deserve.

Efficiency

While most people were putting their feet up and tucking in to mince pies, Ocean dealt with 115 emergency repairs between 21st December and 2nd January. The team’s response was exemplary: from the operator taking the call, to the supervisor assessing the needs and the trade staff responding to the emergency, the whole crew pulled out all the stops with great efficiency.  100% of the emergency call-outs were actioned by Ocean within 24 hrs. Continue reading

Maria is feeling ready for Universal Credit – are you?

There are a number of ways you can prepare for Universal Credit. Being prepared now will make the change easier, and our Welfare Advisors are here to help.

One of our residents, Maria, has already started planning for Universal Credit.

Looking at her circumstances, she is aware her benefits will change in September 2018 when her son starts school.

Rent First
She is topping up her rent account with £2 a week using her Allpay card to ensure her home will be protected. Continue reading

Local school Play Fund receives boost from Ocean

Local pre-school Little Nippers in Mevagissey was excited to welcome Ocean Housing for a pre-Christmas boost.

Little Nippers is a registered charity supporting 2-5 year old children in early years care and education.  In order to support their ongoing costs and improvements, fundraising events are planned throughout the year as well as seeking support from local businesses.

St Austell-based housing provider Ocean has built in the region of 80 properties in Mevagissey, creating much-needed homes for local families and individuals. Continue reading