New Year, new app! Ocean Housing has launched a new platform, so that tenants can manage a range of tasks within just a few clicks, all from the comfort of their mobile.
Whether a resident is looking to pay their rent, report a repair or even read up on Ocean’s latest news – they can now do so with less effort than ever before.
The Ocean Housing app, launched in January 2020, pulls together a variety of options and opportunities. It is now free to download from the Apple App Store and can also be found on Google Play. Simply search ‘Ocean Housing’ and you’re away!.
“We are delighted to finally be launching our new app,” said David Jory, customer experience manager. “It’s something that we’ve been looking into for a while. Now that it’s launched we are sure residents will enjoy all the benefits it brings.”
“LiveChat can be reached in just two clicks, connecting residents directly with the Customer Service team. You can also email, report a repair, pay rent and have access to a variety of other options all from the app, saving most people having to make a call.”
Home Screen: This far-reaching menu, presented in a clear and accessible way, allows users to get to where they need to be within seconds. From here you can pay rent, report repairs, log in to the tenant portal, access Live Chat and much more. You will also be able to jump directly to our social media pages and our News section.
Side menu: If you require something more specific, you will be able to access a broader range of options from the side menu. This includes organising an Estate Inspection, and being able to find a home to buy or rent with Ocean Housing.
Live Chat: Sometimes it’s not always possible for tenants to pick up the phone, with access to LiveChat directly from the app they can speak with a member of our team in a chatroom format, where you can also send images.
Direct contact: As well as Live Chat, the home screen also has a direct link to our email address and phone number – so if the details are not in the front of your mind, they will now at least be always in your hands. Our About Us section also contains these details, as well as opening hours and company story.
For further information about the Ocean Housing app, and the chance to download today, please visit the relevant application store: