Our Tenancy Sustainment Service has been up and running for 2 years, overseeing Ocean’s work safeguarding our residents and high-level antisocial behaviour.
Providing a person-centred approach to dealing with various issues concerned with domestic abuse and vulnerable cases, Stephen Williams, our Tenancy Sustainment Co-ordinator, is committed to providing the best possible service for our residents who need us most.
“Working with other agencies including the Police, Probation Service, and Social Services we aim to support our tenants to the best of our ability, prioritising their safety is our main purpose,” explains Stephen.
“We seek, as far as we can, to address the needs of vulnerable people while at the same time using appropriate tenancy enforcement action where, unfortunately, we need to,” continues Stephen.
If you have any concerns regarding a vulnerable resident or see anything that sets off alarm bells in your mind, visit the ‘Keeping Safe’ section of our website for advice (click on ‘Safe’ below) or contact Stephen Williams directly.
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It’s a chilling reality that some people fall victim to abuse and or Anti-Social Behaviour every day.
Ocean is committed to safeguarding our residents, particularly those who are most at risk. To enable Ocean to deliver a quality service and effective solutions, we’ve recently introduced a new Tenancy Sustainment role, led by Stephen Williams.
The new service will focus on Ocean’s vulnerable cases and will work with a variety of external agencies. These include Ocean Extra, the Police and Cornwall Council, to name a few. Together we will provide the necessary support, helping vulnerable residents to live independently and maintain their Ocean tenancy.
Stephens role will also oversee any anti-social behaviour cases that need legal intervention.
If you have any concerns regarding a vulnerable resident, please contact Stephen Williams