Our Tenancy Sustainment Service has been up and running for 2 years, overseeing Ocean’s work safeguarding our residents and high-level antisocial behaviour.
Providing a person-centred approach to dealing with various issues concerned with domestic abuse and vulnerable cases, Stephen Williams, our Tenancy Sustainment Co-ordinator, is committed to providing the best possible service for our residents who need us most.
“Working with other agencies including the Police, Probation Service, and Social Services we aim to support our tenants to the best of our ability, prioritising their safety is our main purpose,” explains Stephen.
“We seek, as far as we can, to address the needs of vulnerable people while at the same time using appropriate tenancy enforcement action where, unfortunately, we need to,” continues Stephen.
If you have any concerns regarding a vulnerable resident or see anything that sets off alarm bells in your mind, visit the ‘Keeping Safe’ section of our website for advice (click on ‘Safe’ below) or contact Stephen Williams directly.
This year’s Adult Safeguarding Awareness Week is focusing on hoarding and self-neglect in Cornwall.
Cornwall Council is highlighting cases of severe hoarding and self-neglect where agencies have worked together to provide the necessary support.
“Compulsive hoarding, where people find themselves accumulating unmanageable amounts of clutter in their homes, is a very complex issue which can impact on the individual’s quality of life and, and pose a serious fire risk”
said Rob Cooper, Chair of the Cornwall and Isles of Scilly Safeguarding Adults Board.
“This type of behaviour can lead to people feeling isolated and lonely which can sometimes result in them neglecting to look after themselves properly.
“We want to use this year’s Safeguarding Adults Awareness Week to highlight these issues and make people in Cornwall more aware of the signs of hoarding so they know what to do if a friend, neighbour or member of their family is at risk”.
Members of the Public concerned about an adult should call Social Services.
Cornwall Fire and Rescue Service provide a free Home Fire Safety Check with its main purpose of reducing risk in the home. This service can be accessed by contacting 0800 3581 999 or visiting www.cornwall.gov.uk/fire
As well as focusing on the issues of hoarding and self neglect, members of the Cornwall Council Safeguarding Adults Board will also be reinforcing the successful “If you see something, do something” campaign with posters at council buildings, hospitals, GP surgeries, libraries and one stop shops, schools and police stations.
If you’re a young person aged from 11-17, you can get help right now on BeatBullying.org. Talk to young people who have experienced the same issues or get specialist advice from our online counsellors.
This year they have 5 bands to beat bullying! Their iconic blue wristbands are a great way for students, parents and school staff to show their support in the fight against bullying. Order now and get a 10% online discount.
Ocean is committed to safeguarding our residents, particularly those who are most at risk. To enable Ocean to deliver a quality service and effective solutions, we’ve recently introduced a new Tenancy Sustainment role, led by Stephen Williams.
The new service will focus on Ocean’s vulnerable cases and will work with a variety of external agencies. These include Ocean Extra, the Police and Cornwall Council, to name a few. Together we will provide the necessary support, helping vulnerable residents to live independently and maintain their Ocean tenancy.
Stephens role will also oversee any anti-social behaviour cases that need legal intervention.
If you have any concerns regarding a vulnerable resident, please contact Stephen Williams