Congratulations and Happy 3rd Birthday to the lovely ladies of the Welfare Advice team!
The team was set up 3 years ago to work with individuals and their families – to find solutions to their problems, primarily triggered by Welfare Reform or the ‘Bedroom Tax’.
On a regular basis, Gill, Gemma, Julie and Susan receive ‘thank you’ cards from residents who are so grateful for the help they have received to improve their personal circumstances.
There will be even greater challenges ahead for the team with the arrival of Universal Credit. This new Benefits System will affect far more people than with the introduction of Welfare Reform.
At the moment, very few people are aware of Universal Credit and how it will affect them. The team has their work cut out, explaining the changes, what needs to be done before claiming, how to claim and subsequently how to cope with the new single monthly payments.
At the end of this month, the Welfare Advice team will be joining forces with other Ocean staff to visit in person around 400 households expected to be most affected by Universal Credit.
Welfare Advice Team
for Benefits Advice