Chat with us, powered by LiveChat
  • Sign in / Sign up
  • Text size A A A

Ocean Housing Ocean Housing

Menu
  • Your Home
    • Renting a Home
      • Find a Home
      • Pay
      • Repairs
      • Looking after a home
      • Keeping Safe
      • Health & Safety
      • Tenancy
      • Garages & Parking
    • Buying a Home
      • Contact HomeBuy
      • Find your Home
      • Shared Ownership
      • Buying Process
      • Aftercare
    • Shared Ownership
      • Our Responsibilities
      • Your Responsibilities
      • Pay
      • Service Charges & Ground Rent
      • Staircasing
      • Looking after your home
      • Health & Safety
      • Selling your Home
      • FAQs
  • Your Money
    • Talk to us
    • Your Budget
      • Monthly Budget
      • Debt Problems
      • Bank Accounts
      • Home Contents Insurance
    • Your Benefits
      • Benefits Help & Support
      • Bedroom Tax
      • Benefit Cap
      • Universal Credit
    • My Ocean – Sign In/Sign Up
  • Your Community
    • Your Neighbourhood
      • Neighbourhood Services
      • Keeping Safe
      • ASB
    • Get Involved – The Tenant and Resident Partnership
      • What is the Tenant and Resident Partnership?
      • Together With Ocean (TWO)
      • Editorial Panel
      • Tenant Monitors
      • Training & Activities
      • Treasure Chest
      • Residents’ Associations
      • Virtual Internet Panel (VIP)
    • StreetTalk Newsletter
  • Your Independence
    • Contact Ocean Extra
    • Lifeline
    • Visiting Services
      • Menu of Services
      • No Longer Lonely
  • About Us
    • Ocean Housing Group
      • Governance
      • Corporate Strategy
      • Environment Policy
      • OHGL Financial Statements
      • Green Team
    • Gilbert & Goode
    • News
    • Ocean Jobs & Apprenticeships
    • Equality & Diversity
    • Service Standards
      • Annual Review
    • Financial Statements
    • Value for Money
  • Contact Us
    • Online Contact Form
    • Make a Complaint
    • Give a Compliment
    • Register for DIRECT LET
  • News
Ocean Housing / Your Community / Your Neighbourhood / Neighbourhood Services

Home

  • My Ocean Tenant Zone
  • Your Home
  • Your Money
  • Your Community
    • Online Contact Form (Community)
    • Your Neighbourhood
      • Neighbourhood Services
        • Enquiries
        • Help and Advice
        • Estate Services
        • Want to Move
      • Keeping Safe
      • ASB
    • Get Involved - The Tenant and Resident Partnership
    • StreetTalk Newsletter
  • Your Independence
  • About Us
  • Contact Us

Neighbourhood Services

Our Neighbourhood Services team offer advice and guidance to help you enjoy your home and the area you live in. They visit our estates regularly on Walkabouts. You can also arrange a home visit or an appointment with them at Ocean’s head office. They are given postcode areas to manage.

Neighbourhood Services Officers or ‘NSOs’ offer confidential information, help and advice. They aim to help you enjoy your home and the area you live in.

  • Help & Advice

    Help & Advice

    Ocean's staff are experienced and trained to deal with sensitive issues, in confidentiality.

  • Tenancy Information

    Tenancy Information

    Advice and information about your Tenancy Agreement. Understand your responsibilities as the Tenant as well as ours as the Landlord.

  • Enquiries

    If you can’t find an answer on this website, contact Customer Services with your enquiry

  • Tenancy

    Your ‘Tenancy Agreement’ defines both tenant and landlord rights and responsibilities.

  • Want to Move

    Use the handy checklist in our ‘Guide to Moving Home‘ to avoid recharges.

  • Your Responsibilities

    Paying, looking after your home, insuring your contents and keeping us informed.

  • Our Promise

    Maintaining the structure of properties, communal areas and high standards of service.

Connect with us on
  • Twitter
  • Facebook
  • LinkedIn
  • Contact Us
  • My Ocean
  • About Us
  • Contact Us
  • Terms & Conditions
  • Sitemap
  • Privacy Policy
  • Ocean Jobs & Apprenticeships
  • Accessibility
Head Office: Ocean Housing Ltd, Stennack House, Stennack Road, St. Austell, PL25 3SW

© Ocean Housing 2021. Registered as a Charitable Community Benefit Society No. 30521R

Information and advice about Coronavirus (COVID-19)Read more
+ +