All rents and service charges due in respect of rented dwellings are payable in advance on a Monday in accordance with the tenancy agreement.

Pay for rent, garages, service charges, Lifeline services, repairs and maintenance.
You will need your Ocean Housing Allpay card. Contact us if you do not have one.

How much do I owe?


If you need to find out how much you owe, why not register for My Ocean and login to check your rent account.

Text Service

Our text service is a convenient way to manage your account.
Just text any of these commands to our new text number:

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07520 632741

BAL – for a balance enquiry
PAY – to find out about your last rent payment
CARD – to order a replacement payment card
RENT – If you require some help and would like us to call you back

Telephone/Online Banking

Piggy bank onlineYou can pay by BACS (Bankers’ Automated Clearing Services) Use these details to set up the payee account.

Account Name:
Ocean Housing Limited
Account Number:
Sort Code:
Reference(VERY IMPORTANT – please include your tenant reference number)

Direct Debit

Download the Direct Debit form.

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Your rent for the whole year is added together and divided into 12 equal payments, which are collected automatically from your bank account, we offer payment dates from the 1st to the 28th of the month.
We can set up your direct debit over the telephone please contact the Customer Accounts Team on 01726 874450.

Standing Order

Download the Standing Order Mandate

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Your payments are calculated the same as for Direct Debit, but you have to notify your bank each time your rent changes. You can choose between weekly, fortnightly or monthly payments, and also the day that the payment is made.
Complete (including your tenant reference number) and send to your bank.


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Mobile App

Download the Allpay App 

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By Phone

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Icon phone sml Allpay 24hrs Automated Service

0330 041 6497

Icon phone sml Ocean Housing

01726 874450


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Please write Cheques payable to Ocean Housing Ltd, including your tenancy name and address on the back for reference, and send to:
Ocean Housing Ltd
Stennack House
Stennack Road
St Austell
PL25 3SW

In Person

Take your Ocean Housing Allpay card with you when paying in person at your local post office or wherever you see the PayPoint sign.

Find your nearest Post Office.

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Find your nearest PayPoint.



Ocean’s Head Office.

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