UC – What is it?

This short video explains Universal Credit in a nutshell.

Universal Credit is basically a new single benefit payment – paid monthly – that will be replacing 6 existing working age benefits.

Universal Credit will replace the following benefits:

  • Housing Benefits
  • Working Tax Credit
  • Income-related Employment and Support Allowance (ESA)
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Child Tax Credit

One Monthly Payment

Universal Credit will be paid monthly, into your bank account that you will need to manage. You will need to take care of paying all your bills from that account each month.

The aim is to promote personal responsibility and to make sure claimants are better off in work than on benefits.

Paying Rent

Rent will no longer be paid directly to your landlord with this new system. This means that you will need to pay rent yourself, out of this single monthly payment or ‘income’.

You can set up a Direct Debit or Standing Order ot make this easier to manage. Talk to your Customer Accounts Advisor.

Online Application

The claim forms will no longer be paper based. All claims will need to be completed online. Help is available if you know someone who can’t get online – speak to us about where you can get help.


Who is affected?

From December 2017, UC was rolled out to all working age people who claim one or more of the 6 affected benefits.

The first people affected will be those making a change to their claim or making a new claim.

Those who have no changes to their claims will eventually be contacted by the DWP to advise when they will need to switch to Universal Credit and make a claim.

If you do not make a claim for Universal Credit when asked to by the DWP, your current benefits will stop!