All rents and service charges due in respect of rented dwellings are payable in advance on a Monday in accordance with the tenancy agreement.
Pay for rent, garages, service charges, Lifeline services, repairs and maintenance.
You will need your Ocean Housing Allpay card. Contact us if you do not have one.
How much do I owe?
If you need to find out how much you owe, why not register for My Ocean and login to check your rent account.
You can pay by BACS (Bankers’ Automated Clearing Services) Use these details to set up the payee account.
Ocean Housing Limited
Reference: (VERY IMPORTANT – please include your tenant reference number)
Your rent for the whole year is added together and divided into 12 equal payments, which are collected automatically from your bank account on the first working day of the month.
Please complete the form and send it back to Ocean Housing.
Your payments are calculated the same as for Direct Debit, but you have to fill in the bank mandate each time your rent changes and give it to your bank. You can choose between weekly, fortnightly or monthly payments, and also the day that the payment is made.
Complete (including your tenant reference number) and send to your bank.
0844 557 8321
Please listen to the new call options (3rd Nov 2015) and select the following sequence of options.
Or select Option 3 to speak to a Customer Services Advisor if you wish to pay by debit or credit card during Office Hours 8.30am-5pm.
Please write Cheques and Postal Orders payable to Ocean Housing Ltd, including your tenancy name and address on the back for reference, and send to:
Ocean Housing Ltd
Take your Ocean Housing Allpay card with you when paying in person, either at Ocean’s Head Office, at your local post office or wherever you see the PayPoint sign.
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We are currently redeveloping our text service. If you require information on your account, please log on to My Ocean.
We now offer a convenient text service to manage your account.
Just text any of these commands to our new text number:
BAL – for a balance enquiry
PAY – to find out about your last rent payment
CARD – to order a replacement payment card
RENT – If you require some help and would like us to call you back