If you think there is an infestation in yours or an adjacent building you will need to call a local pest control service yourself. The Council offers advice on their website and Environmental Protection advice line.
0300 1234 212
Environmental Protection website
Seal cracks and holes on the outside of the home including entry points for utilities and pipes. Store rubbish in sealed containers and make sure it is collected it regularly.
If the pests have created a hole into your property, contact Ocean to request a repair: