We’ve relaunched our SMS text service!
If you’ve registered your mobile number with us, you can use this service for quick updates on your account balance, find out about your last payment and more!
Just text any of these commands to our new text number:
BAL – for a balance enquiry
PAY – to find out about your last rent payment
CARD – to order a replacement payment card
RENT – If you require some help and would like us to call you back
It does not cost anything to receive texts from Ocean and you can send texts to us at your normal rate, network charges may apply.
‘What do I need to do?’
If you would like us to update your contact details that we have on record, please use our online contact form and enter your preferred mobile number and email address.