Cornwall Council Benefits Advice
Register online for a Self-Serve account – to apply for or check the status of your Housing Benefits claim.
Cornwall Council Self-Serve
Cornwall Council Housing Benefits information
0300 1234 121
(see Cornwall Council Benefits helpline tips for option ‘hot keys’ to take you straight to the right option you need)
Send an Email to Council Benefits Team
Online Benefits Calculator
Use the online Benefits Calculator tool to check you are getting the correct benefits.
Online Benefits Calculator
Our teams are happy to provide information and support, making sure you are getting the right amount of benefits from the Council.
General Benefits enquiries
Speak to the Customer Accounts Team for your general Benefits enquiries.
Further Help and support
If you are affected by Welfare Reform (Bedroom Tax, Universal Credit or the Benefits Cap), speak to our Welfare Advice Team.
They can review your benefits and work out whether you are eligible for a Discretionary Housing Payment and other financial assistance.
The team looks at the bigger picture, working with individuals and families to find solutions to their problems.
If it means you will need to move home, they will help you register for HomeChoice or HomeSwapper and even help you seek possible financial assistance with removal costs.
01726 874450
Send an Email to Customer Accounts Team
Send an Email to Welfare Advice Team
Online Contact Form
Learn More
There are courses available to help you manage your money better.
If your benefits are changing, this workshop will support you to find out about how you can make your money go further through careful shopping. You will look at how you can keep track of your money and help you to create a personal survival budget. We will also talk about the value of saving as well as take a look at different financial products like loans and bank accounts.