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#HousingDay 2017 – Going the Extra mile

On 18th September, we celebrate #HousingDay on social media to try and raise awareness of the positive impact the Housing Sector has on people’s lives, especially with the latest report that Housing Associations relieve the pressure on the NHS.

Banner Independence Extra SH

Our Ocean Extra team gave us an insight into a regular day, supporting our vulnerable customers:

“Tracy has been dealing with a vulnerable person who lives on his own and is socially isolated because of his mental health condition and appearance.  He always greets her with a smile and accepts all her help with real gratitude.  That’s because, without her intervention, he would have died of malnutrition.

Yesterday, she was visiting another client when she came across Nigel in the corridor who’s neck had spasmed, literally stopping him in his tracks. Nigel’s disabled partner was unable to help him move. Tracey helped him there and then but also went on to liaise with the NHS to ensure his Parkinson’s medication was adequate.
Ocean Extra tracey

Jan has assisted with a coffee morning activity at Prince Charles House which brings tenants and people from the community together.  During that weekend this group raised £355.17 for Little Harbour Children’s Hospice.”

jan

All in a day’s work. Thanks ladies for your insights.

Ocean Extra also deliver a Lifeline service and have asked their customers recently if they were satisfied with the service. Their feedback was heartwarming. You can click on each one to view it larger.

lifeline-feedback-1 lifeline-feedback-atnight lifeline-feedback-cantimagine lifeline-feedback-excellantservice lifeline-feedback-fairdistance lifeline-feedback-feelsafe lifeline-feedback-recommend lifeline-feedback-savedhusband lifeline-feedback-widow lifeline-feedback-wouldntbehere

 

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