Try our LiveChat tool now!
(Your Digital Customer Services Advisor is ready to answer your queries between 9am-4.30pm – take a look now at the bottom right of your screen!)
You’re loving LiveChat! That’s the feedback you are giving us as LiveChat celebrates its first birthday on www.oceanhousing.com.
“It’s handy when you are on the move,” explains Emma from Newquay. “I needed advice recently on my rent so I used my mobile to live chat while on the bus to work.”
Emma admits that she was nervous before her first live chat, but now she uses it more than phoning:
“I find it a great deal easier than talking. You don’t have to be good at computers or worry about spelling – you just type what you want to say.”
As well as answering your questions, the customer services advisor can send you web links to relevant services and information.
“I also like receiving an email with a copy of the whole chat,” adds Emma. “And of course the real bonus is that you can do all this at home in the comfort of your pyjamas!”
For all enquiries click on the ‘Lets chat’ tool on the bottom right of your screen.