Katrina is thrilled with her new home thanks to a mutual exchange;
“The swap was very easy to arrange and it has made a huge difference to our lives. My son Kian can now walk to school and spend more time with his friends.”
A home swap or mutual exchange happens when tenants of Registered Social Landlords such as Ocean Housing, swap properties with each other. This can only happen if both tenants have their landlords’ consent and meet the mutual exchange criteria.
You can register free of charge with Home Swapper which is a national database of social housing tenants looking to swap their home. As a tenant, you can register whether you wish to find a swap locally or nationally should you wish to move outside the area. Once you register with Home Swapper, we check your eligibility to make sure your tenancy allows you to swap. Once you find a swap, you need to contact us and ask for a mutual exchange application form. We will then need to carry out checks, such as inspect your home and check your rent account. You cannot move if you have rent arrears.
Contact your Neighbourhood Services Officer