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Ocean Housing ‘saves Christmas’ for more than 100

Ocean Housing carried out more than 100 emergency repairs during the festive close-down period.

In a bid to ensure customers enjoyed a merry yuletide, we attended 114 jobs and took 128 telephone calls to our emergency service number between Friday, December 21 and Wednesday, January 2.

Of these, eight were attended on Christmas Day and two on New Year’s Day.

Chief Executive of Ocean Housing Group, Mark Gardner said: “I’m very grateful to colleagues who were on call out duty over the Christmas and New Year period, ensuring essential and urgent services continued to be delivered to our tenants and residents.”

Since April 2018, Ocean Housing has answered in excess of 31,888 calls and completed 6,829 day-to-day repairs with a customer satisfaction rating of 98.1 per cent.

For more information about our emergency repairs service click here.

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