The National Housing Federation, which Ocean Housing Group is a proud and committed member of, has released the attached statement today, regarding housing associations’ response to COVID-19 coronavirus.
Ocean Housing Group supports this completely and would like to reassure tenants that we will continue to put them at the heart of our COVID-19 response.
Our team is delivering services, albeit on a slightly reduced scale, in-line with the latest Government guidelines.
As the National Housing Federation states, we are committed to keeping people secure at home, helping people get the support they need, and acting compassionately and quickly where people are struggling.
"Today, housing associations across the country are coming together to let residents know they are ready to support them through this national crisis.
— National Housing Federation (@natfednews) April 3, 2020
“Everyone at Ocean Housing Group supports the commitments explained in the National Housing Federation’s statement,” said Mark Gardner, our chief executive.
“We want to thank all of our tenants and staff for their patience and understanding during this difficult period.
“We will continue to keep our website updated with the latest information and advice, and will be sharing useful links via social media.”
He added: “Finally, I want to reassure our tenants that if government advice is escalated we will still be available to help and support them through these challenging times.”
National Housing Federation’s ‘COVID-19 commitments’ statement:
For more details please visit: housing.org.uk/responsetocoronavirus
Further information on what Ocean Housing Group is doing in response to the impact of COVID-19 can be found here; www.oceanhousing.com/coronavirus/
Just because our reception is now closed to the public, it does not mean that we are not here for our residents.
You can continue to contact our Customer Service Team by;
Calling 01726 874450
Downloading the Ocean app
And more – please visit Contact Us for details
Thank you, and stay safe.