There’s one thing that most of us seem to never have enough of – and that’s time. We know you all have busy lives and might not be able to attend the tenant panel meetings we hold at our St Austell HQ each month – but we rely on your feedback to help shape and improve the services we offer.
So we’re creating a new online panel for residents, the Virtual Internet Panel (VIP), giving you the opportunity to have a greater say in what we do and how we do it, and influence the services which relate to the management of your homes. Your feedback is critical to understanding how we’re performing and how we can improve.
We’ll be using Facebook and email to communicate with our new Virtual Internet Panel, focusing on four major topics throughout the year, from repairs and complaints to customer engagement. Feedback will come in many forms including quick questionnaires and Q&As. This isn’t a ‘tick box’ exercise: your views matter to us.
The first 100 people to sign up will be automatically entered into a £50 prize draw.
If you’d like to be involved, email us at firstname.lastname@example.org with your name and contact details, or call the Tenant Involvement Team on 01726 874450, and we’ll be in touch.
Alternatively, you can fill in the form below.