Universal Credit is the new benefit replacing six work related benefits, including Housing Benefit. One single monthly payment will be paid in arrears direct into your bank account.
This means you will be responsible for paying your rent from your Universal Credit payment.
Some people have already transferred to this new benefit and depending on your situation you could be told you are moving over to Universal Credit at any time.
It will mean a big change so let’s prepare for the switchover!
Make sure you have a suitable bank account
Talk to our Customer Accounts Team or Welfare Advice Team about the best way of paying your rent
Check out the Universal Credit section of our website especially the Universal Credit Survival Guide
Universal Credit Workshops
Ocean’s Welfare Advice Team is offering Universal Credit Workshops to help you prepare.
Check our Events Calendar for details of upcoming workshops near you or contact the Welfare Advice Team