Who we are
We look after nearly 5,000 homes and, alongside our housebuilding company Gilbert & Goode, we build new ones.
Together, we are committed to making a meaningful contribution to Cornwall’s housing shortage and making sure more people have access to the homes and support they need to thrive.
All our customers need a safe, comfortable home they can afford. Some find a way onto the property ladder in their hometown. And others need a little more; financial advice, mental health support or supported accommodation.
Whatever helps our tenants and customers feel secure and settled, we work incredibly hard every day to make it happen.
We always make an effort to understand our tenants and customers so we can genuinely meet their needs. We earn trust by listening carefully and being open about our actions. We value our tenants as partners, and their voice is central to every decision we make.
Over the next three years, we’ll continue our commitment to delivering a customer experience that reflects what matters most to the people living in our homes.
Our mission:
To provide quality homes and services, placing our tenants and customers at the heart of everything we do.
Our Values
At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes.
Our Executive Group
Our Executive Team leads Ocean Housing and Gilbert & Goode with a shared commitment to our customers, our colleagues and our communities. They work closely with our Board to set our direction, make sure we’re well‐governed, and make sure we deliver the homes and services people rely on. Working as one team, they bring the experience and accountability that keeps Ocean moving forward with purpose.
Meet our Board members
Our Boards ensure strong governance so we can deliver safe
homes and quality services for our tenants and customers.
Ocean Housing Board
Member of People and Governance Committee, Member of Audit, Risk & Assurance Committee
Member of Customer Services Committee, Member of People and Governance Committee
Member of Audit, Risk & Assurance Committee, Member of Customer Services Committee
Member of Customer Services Committee, Member of Audit, Risk & Assurance Committee
Gilbert & Goode Board
Member of Customer Services Committee, Member of Ocean Housing Board
Our committees provide deeper oversight in these key areas:
Audit, Risk and Assurance Committee
People and Governance Committee
Customer Services Committee
Our Tenant Panel
Our Together With Ocean panel is a group of Ocean Housing tenants who work with us to help make our services better. They tell us what it’s really like to be a tenant and give us honest, practical feedback so we can make better decisions.
News
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Ocean Housing has appointed a Designate Chair and a Senior Independent Director as part of a planned Board succession process. The appointments have been made ahead of the end of the current Chair Andie Smith’s tenure in December 2026. The move reflects the housing association’s…
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For our current Tenant Board Member Karen Littler, joining the Board was driven by a desire to make sure tenants’ views were represented at the highest level. “I decided to become a tenant board member because I thought it was a really good…
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Is this Tenant Board Member Development Programme for you? No previous board, governance or committee experience is needed. Over a 12-month period attend training and observe Board and committee meetings Gain valuable skills in leadership, communication, decision-making and strategic thinking Prepare for future opportunities to…
