Pay rent Repairs

Help & Support

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Community

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If the answer is yes, why not become a member of the Tenant and Resident Partnership

Find a Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

Tenancy

Information about your tenancy

Here you will find all the information you need about your tenancy, what your responsibilities are and what you can expect from us as either your landlord or service provider.

What is a tenancy?

When you first move into an Ocean property, you will meet a member of our Voids & Lettings Team who will explain your rights and responsibilities as a Tenant. They will also explain what Ocean Housing does as a Landlord.

You will be required to sign a ‘Tenancy Agreement’ to say that you understand your responsibilities as the Tenant as well as ours as the Landlord. This way we both know what is expected of each other throughout your time living in your home.

Don’t be afraid to ask if you are unclear about anything in your agreement. It is a legal document so please keep it safe.

Ocean Service Standard Commitments
Ocean Resident Handbook

My Ocean Tenant Zone

With your MyOcean account you can report a repair and track its progress, see your statements and learn of any planned works on your property.

MyOcean

Your questions

Whenever I have a question about my tenancy I use the Ocean LiveChat service to get an instant answer!"

S Sinclair, St Columb

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