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My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

Report Anti-Social Behaviour

If you or someone else is in immediate danger please call 999

Have you already reported ASB to the police or the council?

If you have reported your issue to the council or the police then we would still like to know.

Please get a copy of your police crime report or council number ready and report it to us

Let us know

The Anti-Social Behaviour Case Review (also known as the ‘Community Trigger’) was introduced by the Anti-Social Behaviour, Crime and Policing Act 2014 in order to provide a statutory ‘safety net’ for those victims of anti-social behaviour who do not feel they have received a satisfactory response to their complaints about anti-social behaviour.

An ASB Case review gives victims of persistent anti-social behaviour the right to request a multi-agency review of their case where the required threshold has been met.

For more information or to apply for a case review follow this link: safercornwall.co.uk/asb-case-review/

Report Anti-Social Behaviour to Ocean Housing

We will encourage customers to resolve matters with their neighbours where it is safe and appropriate do so.

We will only become involved in matters where we are satisfied our intervention is appropriate and may resolve the issue(s), and there is no agency better placed to respond and we will not deal with matters where we don’t consider this to be the case.

Please note that if the behaviour is one of the issues below then we would not consider it to be Anti-Social Behaviour and will not be able to help:-

  • A difference in lifestyle
  • Personal disputes (eg; over money)
  • Minor neighbourhood disputes or actions (eg; staring)
  • Children playing
  • One-off, low risk and non-exceptional issues
  • Disputes over parking where the spaces are not allocated or it is on the public highway
  • Boundary issues
  • Day-to-day household noise for example TV, music, radio, electrical items including washing machines and hoovers and DIY at reasonable hours
  • BBQs and celebrations
  • Cooking odours and reasonable household smells
  • Smoke
  • Minor car maintenance
  • Reports that are not supported by evidence

Please note that although these are examples of behaviour we will not generally deal with as ASB, we know that sometimes repeated incidents which may not appear serious when treated in isolation, can have a significant impact on a complainant’s life.

Therefore, if these types of behaviours are persistent, deliberate and found to be having a harmful impact then please let us know and we will investigate the matter as ASB in line our policy.

Something else? Please continue