Pay rent Repairs

Help & Support

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Community

Want to give your feedback?
If the answer is yes, why not become a member of the Tenant and Resident Partnership

Find a Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

Policy and Procedures

Looking for a policy, procedure or information about Ocean Housing?

 

On this page you will find useful information about Ocean Housing including some of our policies and procedures.

Ocean Housing Policies and Information

Customer Care Policy 2021
Compliments and Complaints Policy
Compensation Policy
Data Protection - Access to information poliicy
Data Retention Policy
Reasonable Behaviour Policy
ASB Policy
Reasonable Adjustments Policy
Allocations Policy
Day to Day Repairs Policy
Right to Buy Policy
Right to Acquire Policy
Service Standard Commitments
Tenant Handbook 2022
Domestic Abuse Policy

Ocean Housing Group Policies and Information

Whistleblowing Policy
Modern Slavery Statement
Value For Money Report
Annual Review 2021/22

Financial Statements

Ocean Housing Financial Statements 2021

Forms

Mutual Exchange Form 1
Mutual Exchange Form 2

My Ocean Tenant Zone

With your MyOcean account you can report a repair and track its progress, see your statements and learn of any planned works on your property.

MyOcean