Pay rent Repairs

Policies

Looking for a policy or information about Ocean Housing?

On this page you will find useful information about Ocean Housing including some of our policies.

Ocean Housing Policies and Information

Allocations Policy

ASB Policy

Compliments and Complaints Policy

Compensation Policy

Customer Care Policy

Cyclical Maintenance Policy

Damp Mould and Condensation Policy

Day to Day Repairs Policy

Domestic Abuse Policy

Hate Incidents Hate Crime Harrasment Policy

Leasehold Policy

Neighbourhood Management Policy

Privacy Notice

Reasonable Adjustments Policy

Reasonable Behaviour Policy

Right to Acquire Policy

Right to Buy Policy

Service Standards 2024 - Service Standards and Legal Obligations

Shared Ownership Policy

Tenant Handbook 2022

Ocean Housing Group Policies and Information

Whistleblowing Policy

Annual Review 2023/24

Financial Statements

Ocean Housing Financial Statements 2024

My Ocean Tenant Zone

With your MyOcean account you can report a repair and track its progress, see your statements and learn of any planned works on your property.

MyOcean