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My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

News

New executive director appointed to strengthen governance

Ocean Housing has appointed Asantewaa Brenya as its new Executive Director of Governance, Risk and Performance, a newly created role that will lead a more robust and proactive approach to governance and regulation across the organisation. Asantewaa will join Ocean Housing on 18 May 2026…

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Our new Corporate Plan is here

Ocean Housing’s new Corporate Plan sets out what we’ll be focusing on over the next three years. It’s been shaped by your feedback, so thank you for helping us get here. Your views have directly influenced our priorities, making sure we’re focusing on what matters…

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Ocean Housing confirms new organisational structure from April 2026

Ocean Housing is pleased to announce the introduction of its new organisational structure, which will take effect from 1st April 2026. Following the Board’s decision in October 2025 to simplify and strengthen our governance arrangements, a dedicated project team has been working closely with funders,…

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Taking Your Feedback On Board: Energy Team Spotlight

The Energy Team has been working towards ensuring all Ocean homes reach required Energy Performance Certificate (EPC) target of a C rating by 2030. As part of this work, Ocean Housing has partnered with LMF Energy to help deliver some of the projects in place…

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Community Fund Application 25/26

Supporting Our Local Community Ocean Housing is committed to making a positive impact in our local community. We are proud to offer financial support of up to £250.00 per organisation for charities and community groups that share our vision of strengthening and supporting local people.…

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NEW discount app available for Ocean Housing tenants

  We’ve partnered with Housing Perks to bring you discounts on your everyday essentials. The app gives you exclusive deals with 100 brands and stores, to help you save money. You can either pocket your savings for your next shop or apply it to your rent…

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Read our latest Environmental, Social, Governance report

Ocean Housing Group has released its latest ESG Report. Over the past year, teams across the organisation have been working together to make our homes more energy‑efficient, support residents through challenging times, and build new homes for the people of Cornwall. The report aligned with…

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Annual Review 2024/2025

We’re proud to share our latest Annual Review, highlighting the achievements, milestones and impact we’ve made over the past year. This report showcases the dedication of our teams and partners in creating positive change for our communities and we shall continue to build on this…

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The Summer Edition of StreetTalk Magazine has landed!

We’re pleased to let you know that the Summer 2025 edition of Street Talk is now being delivered to tenants and residents across our communities. You’ll be receiving your copy either through your letterbox or via email, depending on your communication preferences. It’s full of…

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Ocean Housing adds new homes to Newquay

Ocean Housing’s latest affordable housing development in Nansledan, Newquay has welcomed tenants and residents. 38 homes in total, the development includes a mix of shared ownership and intermediate rent. 31 are now complete with seven more to be delivered by March next year. They are…

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Tenant Satisfaction Measures: Ocean Housing in top quartile

Tenant satisfaction measures

Ocean Housing scored higher than the top quartile boundary for more than half the Tenant Satisfaction Measures for 2024-25.  In November 2024, the Regulator of Social Housing released their annual Headline Report, which analysed the findings of all registered housing providers in England.   This report…

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The Christmas edition of StreetTalk magazine is here!

The Christmas edition of StreetTalk will be landing in your email inbox soon! If you have opted for a hard copy, this will be with you in the coming weeks. If you want to read the magazine now head to the StreetTalk section of the…

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Winter Fuel Payments 

It’s likely that you will have seen the coverage in the press about the new  means-testing of the Winter Fuel Payment. Pensioners will now only get the Winter Fuel Payment if they are also getting a  means-tested benefit (primarily Pension Credit). It is estimated that…

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Ensuring Your Safety: Bogus Callers

We have received reports of individuals posing as Ocean Housing staff attempting to gain access to tenants’ homes, sometimes asking to carry out inspections. Please be vigilant and take the following precautions: 1. Verify Identification: Always ask for official identification from anyone claiming to be…

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Congratulations to our survey winners

Well Done to Toni from St Blazey who won a shopping voucher after engaging with us in all our polls and surveys from April to June this year.    Congratulations also to Tina from Camborne who took part in our downsizing survey and also won…

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Ocean Housing Annual Review 2023/24: Now Available!

Great news! Our Annual Review for 2023/24 is out now. Check out the highlights: Top Ratings: We scored the highest governance rating (G1) and a strong financial viability rating (V2). New Homes: Nearly 100 new homes last year, with over 150 more on the way.…

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Ocean’s New Service Standards

Our new and improved service standards will be sent to you by email or post in the coming weeks. The standards were produced in conjunction with our tenants and residents and set out what you can expect from Ocean Housing in our delivery of services.…

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Can you help to improve our communal cleaning services?

At Ocean, we are always looking at ways to improve our services to ensure you receive value for money and a good customer experience. Do you receive our communal cleaning service?  If so, then we would like to invite you to a communal cleaning scrutiny…

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