Pay rent Repairs

Help & Support

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Community

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If the answer is yes, why not become a member of the Tenant and Resident Partnership

Find a Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

Repairs


If you have an urgent need such as you smell Gas or burning, leave the building immediately and call 999.

If you have an emergency repair call us on 01726 874450 or report a non-emergency repair below.

Report damp & mould

If you are concerned about damp or mould appearing in your home then please report it to us here:-

Report damp & mould

Report repair in MyOcean account

Existing Users Log In
   

Report a repair

Don’t have a MyOcean account yet?

If you don’t yet have an account, we can help you set one up now via Live Chat.

Report a repair without logging in

You can still report a repair if you do not have a MyOcean account or do not have your login details to hand:-

Report a repair

What repairs will Ocean complete?

There are some repairs which Ocean is responsible for and some which are the responsibility of the tenant.  Find out more below.

Other ways of reporting a repair

Report your repair via Live Chat

It’s straight forward and really easy to do.

Or text us

Alternatively text us on 07520 632741 providing:

  • your name
  • your address
  • your repair information