Repairs
If you have an urgent need such as you smell Gas or burning, leave the building immediately and call 999.
If you have an emergency repair call us on 01726 874450 or report a non-emergency repair below.
Report damp & mould
If you are concerned about damp or mould appearing in your home then please report it to us here:-
Don’t have a MyOcean account yet?
If you don’t yet have an account, we can help you set one up now via WebChat.
Please click on the chat icon at the bottom right of the screen to start a conversation.
Report a repair without logging in
You can still report a repair if you do not have a MyOcean account or do not have your login details to hand:-
What repairs will Ocean complete?
There are some repairs which Ocean is responsible for and some which are the responsibility of the tenant. Find out more below.
Other ways of reporting a repair
Report your repair via Live Chat
It’s straight forward and really easy to do.
Or text us
Alternatively text us on 07520 632741 providing:
- your name
- your address
- your repair information