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Virtual Panel: We need you!

There’s one thing that most of us seem to never have enough of – and that’s time. We know you all have busy lives and might not be able to attend the tenant panel meetings we hold at our St Austell HQ each month – but we rely on your feedback to help shape and improve the services we offer.

So we’re creating a new online panel for residents, the Virtual Internet Panel (VIP), giving you the opportunity to have a greater say in what we do and how we do it, and influence the services which relate to the management of your homes. Your feedback is critical to understanding how we’re performing and how we can improve.

We’ll be using Facebook and email to communicate with our new Virtual Internet Panel, focusing on four major topics throughout the year, from repairs and complaints to customer engagement.  Feedback will come in many forms including quick questionnaires and Q&As. This isn’t a ‘tick box’ exercise: your views matter to us.

The first 100 people to sign up will be automatically entered into a £50 prize draw.

If you’d like to be involved, email us at help@oceanhousing.com with your name and contact details, or call the Tenant Involvement Team on 01726 874450, and we’ll be in touch.

Alternatively, you can fill in the form below.

Fieldset

 

Verification

 

Ocean Housing Group wins Training Award

Ocean Housing Group was recognised twice over for its track record on the training and development of its staff, and its commitment to apprenticeships at the Excellence in Business Training Awards event hosted by Cornwall College Business Training.

We were winner of the Outstanding Commitment to Training (Large Business) Award and runner up in the Outstanding Commitment to Apprenticeships (Medium/Large Business).

Mark Gardner, Group Chief Executive for Ocean Housing Group said

“It is great to be recognised for all that we’ve managed to achieve this year for learning and development across the whole group business.”

Staff at Ocean have benefited from its desire to be an employer of choice and Ocean has invested in training opportunities to the tune of £400,000 in the last five years.

This has been spent on skills training for staff and on educational qualifications. Ocean has run a number of training events for staff from IT skills to Understanding Mental Health. It has also supported staff to gain qualifications in Housing, Finance and Surveying, from NVQ level 2 and 3 to Degree level qualifications. Many staff have progressed from apprenticeships through to senior management roles.

Frances Turner, Managing Director for Ocean Housing Ltd explained

“We want to provide the support and opportunities for staff to achieve their full potential, by giving them freedom to try things out and do things differently and they are supported in that with the relevant skills and training.”

Ocean has worked in partnership with Cornwall College Business to take advantage of the last of the European funding available to provide Management skills training for its staff, providing CMI Level 3 and 4 qualifications. Ocean has also recently launched its own in house Leadership Programme called LEAP, run by IF Development, to help develop its current and future leaders.

Craig Rowe, Development Manager for Gilbert & Goode Ltd said

“I joined Ocean on a graduate placement scheme in the HR Team, before moving to Development as a Development Officer and have recently been promoted to Development Manager. Ocean has supported me in my professional Royal Institute of Chartered Surveyor studies and I have benefited from a lot of in-house training too. I have really been able to build a career here at Ocean.”

Ocean are always keen to hear from anyone interested in joining our team who is innovative, ambitious and brave for the future and you can register your interest and receive alerts for job vacancies on the Ocean Housing Group website.

 Job Vacancies

Team Leader required

These jobs don’t come up very often and this one is definitely worth shouting about.

Ocean Housing Ltd are looking for a team leader to take on the role of Senior Property Services Manager within our in-house Property Services team.

Take a look at the information below and click on the Job Description and Person Specifications for more detail.

Senior Property Services Manager

Ocean Housing is recruiting for a Senior Property Services Manager, which will offer a unique and exciting opportunity for an individual who will play a key role in delivering Ocean Housing’s Company Plans and progress the objectives of their large in-house Property Services Maintenance Team.

As the leader of approximately 60 maintenance team staff, you will ensure the efficient and effective delivery of a high quality and cost effective day to day repairs, voids, cyclical M&E maintenance and planned works teams to approximately 4,000 tenants homes, spread geographically throughout Cornwall.

Continue reading

Apprentices set sail at Ocean

The start of August saw six fresh faces arriving at St Austell-based Ocean Housing Group Ltd to take up their apprenticeships.

Skills and Employment

Ocean has now supported over 100 local people to complete apprenticeships and gain skills and employment in Cornwall and is looking forward to working in partnership with Cornwall College to train these latest recruits.

Daisy Herdman shared her excitement at gaining an apprenticeship place:

“Carpentry was a trade I had been dreaming about, so it’s a great opportunity and a dream come true!”

All the apprentices will now benefit from an intensive period of induction to help them settle into their new roles.

Career Pathways

Mark Gardner, Group Chief Executive spoke of his passion for creating career pathways for local people:

“Ocean wants to be an employer of choice and create training opportunities for people and our apprenticeship programme is a key part of this and is always very competitive to secure a place.”

 Apprentices

The apprentices embarking on their new career are:

Daisy Herdman        
Apprentice Carpenter for Ocean Housing Ltd, (Property Services)

Christian Adams 
Apprentice Electrician for Ocean Housing Ltd, (Property Services)

Will Chapman      
Apprentice Plumbing & Heating for Ocean Housing Ltd, (Property Services)

Emelye Thomas   
Apprentice Business Administration for Ocean Housing Ltd, (Customer Services)

Emily Bowler    
Apprentice Business Administration for Ocean Housing Ltd, (Neighbourhood Services)

Chad Hughes
Apprentice Plumbing & Heating for Gilbert & Goode Ltd

Ocean takes on apprentices each year and anyone interested in an apprenticeship at Ocean, the next applications will open in April 2018, so keep an eye on www.ocean-group.co.uk/apprenticeships.

#JoinourBoards

We’ve just launched our #JoinourBoards campaign as we have several fresh openings on our Boards & Committees, ready and waiting for new Non-Executive Director applicants.

Ocean Housing Group Ltd are looking to recruit new Board Members to join our talented team of non-executives and to help to drive our business forward.

This is an exciting time for Ocean, with a new Corporate Strategy and Business Plan.

We have ambitious plans to develop new homes and to invest in our existing homes and communities.

We are looking to recruit new Board Members to join our talented team of non-executives and to help to drive our business forward.

Why Join?

The role of a Board Member is diverse, complex, challenging and incredibly rewarding.

We work together as a strong team and support our Executive Team in the delivery of our agreed strategies and plans.

About Ocean Group

Chairman of the Ocean Group Board, Dennis Spilsbury, introduces the Group, who we are and what’s coming up for the Ocean group of companies over the next 5 years:

Our Board Members develop and shape our business strategy to:

  • Drive improvement
  • Shape customer-focused services
  • Identify and mitigate risk
  • Define strategic priorities
  • Make a difference

Vacancies

Ocean Group Board Member

Meet the Deputy Chair of the Ocean Group Board, Debbie Wilshire, who explains the role of a Board Member:

 

Ocean Housing Board Member

Chair of the Ocean Housing Board, Chris Durkin, outlines what we do, the challenges ahead and exciting plans for growth over the next 5 years:

 

Gilbert & Goode Board Member

Chair of Gilbert & Goode, Jonathan Adlington, explains how Gilbert & Goode fits within the Group as a commercial enterprise:

 

Group Audit, Risk & Assurance Committee Member

We would also welcome applications from candidates with internal or external audit experience to join our Group Audit, Risk & Assurance Committee.

Apply

For more information regarding specific responsibilities and knowledge and experience, please click HERE to visit our Board Member job listing and complete the application forms in full.

http://www.ocean-group.co.uk/join-our-boards

 

Key Worker (Together for Families)

Posted on

**Job Alert**

Ocean Housing Group owns, manages and maintains around 4,500 residential properties throughout Cornwall.  It has a diverse range of activities within the three companies that make up the Ocean Group. 

Ocean Housing Ltd is looking to recruit a Key Worker to join their Neighbourhood Services team to deliver Cornwall Council’s ‘Together for Families’ (Multi-agency) Programme.

A new and exciting opportunity has arisen for a Key Worker to join our Neighbourhood Services team.   You will provide support to eligible families to improve their lives through the ‘Together for Families’ programme by leading on the delivery of the Programme to improve outcomes and reduce the risk of potential homelessness for families with complex needs across Cornwall.

Practical knowledge of and exceptional skills in providing personalised support to families who have complex needs is essential for this role, together with knowledge and understanding of safeguarding protocols and responsibilities for children and vulnerable adults and the ability to build effective relationships and trust.

In addition to having the ability to conduct yourself in a confident and professional manner to create a credible impression, you will demonstrate a commitment to equal opportunities and an understanding of the impact of deprivation and discrimination on local communities, families and individuals.

Substantial word processing and IT experience and good working knowledge of Microsoft Office applications is required, together with experience of managing caseloads and possession of good time management, organisational and administrative skills.

You will hold GCSE grade A-C in English and Maths or equivalent Level 2 qualification(s). Additionally you will be educated to A level standard or equivalent, or hold a level 3 qualification.

For more information regarding to specific responsibilities and knowledge and experience please refer to the Job Description and Person Specification.

Ocean is an equal opportunities employer and welcomes applications from all sections of the community.  

Hours

Full time (37 hours)

Fixed Term for 12 months

Application Deadline

Closing date: Tuesday, 8 August 2017

Interviews:  Tuesday, 22 August 2017

Salary

£23,555 per annum

About Us

Ocean Housing Group is a large, successful and expanding social enterprise in Cornwall, with a diverse range of activities within the four companies that make up the Ocean Group and owns, manages and maintains over 4,000 residential properties throughout Cornwall.

Ocean Housing provide social and affordable housing, we believe affordable housing is not just about the buildings, but about the people who turn them into homes.

Gilbert & Goode is one of the largest Cornish construction companies and delivers a range of construction services from major new build projects to refurbishment and maintenance works.

Information

For more details, please download the Job Description and Person Specification below or contact Ocean Group’s HR department.

Contact: Heather Taylor (HR Co-ordinator)
Email: jobs@oceanhousing.com
Tel: 01726 874450
Website: http://www.oceanhousing.com/
Twitter: @Ocean_Housing #jobs
LinkedIn: https://www.linkedin.com/company/ocean-housing-group-ltd

Downloads

Job Description (click here)

Person Specification (click here)

Application

To Apply, please download and complete both parts of the Application Form below and email them to jobs@oceanhousing.com for the attention of Heather Taylor.