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Posts Tagged ‘tsm’

Tenant Satisfaction Measures (TSM) – The Results Are In!

9 July, 2024

What are Tenant Satisfaction Measures? On 1 April 2023, the Regulator for Social Housing introduced a new a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services. All social housing landlords must now survey…

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Quarter Four Performance Information update

9 July, 2024

Hello! The end of year results are in! The document below shows our performance information for quarter four (January 2024 – March 2024).  We report our performance quarterly against a range of metrics including Tenant Satisfaction Measures (TSM).  Check out how we performed against the…

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