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Help & Support

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

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Find a Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

Are YOU missing out on money?

We understand that managing your tenancy and ensuring your financial stability are important to you. That’s why we have a dedicated Financial Inclusion team who are ready to provide support and guidance. Meet our friendly advisors, Louise and Annie who are here to assist you in maintaining your tenancy and ultimately improving your overall well-being.

  • Navigate the benefits welfare system to maximise your income
  • Reducing household bills
  • Budgeting advice and debt advice
  • Health and well-being
  • Grants and funding options
  • Saving money

To book an appointment with the Financial Inclusion team contact us at help@oceanhousing.com or call us on 01726 874450 and we will set up a time that is convenient for you. Thousands of people are missing out on benefits they’re entitled to. You can check you are getting all the support you are entitled to by an independent, free and anonymous benefits calculator by visiting www.gov.uk/benefits-calculators

This will give you an estimate of:

  • The benefits you could get
  • How much your benefit payments could be
  • How your benefits will be affected if you start working or increase your hours
  • How your benefits will be affected if your circumstances change for example if another adult moves into your

Additional support
Council Support Schemes Find out more information of what support and advice is available to you and your family.
Visit www.cornwall.gov.uk/benefits-and-support/ or call 0300 1234 121

South West Water have social tariffs available for people on low incomes.
Visit www.southwestwater.co.uk or call 0344 346 1010

Broadband To see if you may be entitled to a social tariff broadband
visit www.ofcom.org.uk

Citizen Advice Cornwall offer advice on benefits, debts, money, housing and more.

Visit: www.citizensadvicecornwall.org.uk or 0800 144 8848