News
Ocean Housing Confirms New Organisational Structure from April 2026
Ocean Housing is pleased to announce the introduction of its new organisational structure, which will take effect from 1st April 2026. Following the Board’s decision in October 2025 to simplify and strengthen our governance arrangements, a dedicated project team has been working closely with funders,…
Read MoreTaking Your Feedback On Board: Energy Team Spotlight
The Energy Team has been working towards ensuring all Ocean homes reach required Energy Performance Certificate (EPC) target of a C rating by 2030. As part of this work, Ocean Housing has partnered with LMF Energy to help deliver some of the projects in place…
Read MoreCommunity Fund Application 25/26
Supporting Our Local Community Ocean Housing is committed to making a positive impact in our local community. We are proud to offer financial support of up to £250.00 per organisation for charities and community groups that share our vision of strengthening and supporting local people.…
Read MoreThe Summer Edition of StreetTalk Magazine has landed!
We’re pleased to let you know that the Summer 2025 edition of Street Talk is now being delivered to tenants and residents across our communities. You’ll be receiving your copy either through your letterbox or via email, depending on your communication preferences. It’s full of…
Read MoreOcean Housing adds new homes to Newquay
Ocean Housing’s latest affordable housing development in Nansledan, Newquay has welcomed tenants and residents. 38 homes in total, the development includes a mix of shared ownership and intermediate rent. 31 are now complete with seven more to be delivered by March next year. They are…
Read MoreTenant Satisfaction Measures: Ocean Housing in top quartile
Ocean Housing scored higher than the top quartile boundary for more than half the Tenant Satisfaction Measures for 2024-25. In November 2024, the Regulator of Social Housing released their annual Headline Report, which analysed the findings of all registered housing providers in England. This report…
Read MoreThe Christmas edition of StreetTalk magazine is here!
The Christmas edition of StreetTalk will be landing in your email inbox soon! If you have opted for a hard copy, this will be with you in the coming weeks. If you want to read the magazine now head to the StreetTalk section of the…
Read MoreWinter Fuel Payments
It’s likely that you will have seen the coverage in the press about the new means-testing of the Winter Fuel Payment. Pensioners will now only get the Winter Fuel Payment if they are also getting a means-tested benefit (primarily Pension Credit). It is estimated that…
Read MoreEnsuring Your Safety: Bogus Callers
We have received reports of individuals posing as Ocean Housing staff attempting to gain access to tenants’ homes, sometimes asking to carry out inspections. Please be vigilant and take the following precautions: 1. Verify Identification: Always ask for official identification from anyone claiming to be…
Read MoreCongratulations to our survey winners
Well Done to Toni from St Blazey who won a shopping voucher after engaging with us in all our polls and surveys from April to June this year. Congratulations also to Tina from Camborne who took part in our downsizing survey and also won…
Read MoreOcean Housing Annual Review 2023/24: Now Available!
Great news! Our Annual Review for 2023/24 is out now. Check out the highlights: Top Ratings: We scored the highest governance rating (G1) and a strong financial viability rating (V2). New Homes: Nearly 100 new homes last year, with over 150 more on the way.…
Read MoreOcean’s New Service Standards
Our new and improved service standards will be sent to you by email or post in the coming weeks. The standards were produced in conjunction with our tenants and residents and set out what you can expect from Ocean Housing in our delivery of services.…
Read MoreCan you help to improve our communal cleaning services?
At Ocean, we are always looking at ways to improve our services to ensure you receive value for money and a good customer experience. Do you receive our communal cleaning service? If so, then we would like to invite you to a communal cleaning scrutiny…
Read MoreVote now for a member of staff who you feels goes above and beyond in our GEM Awards 2024
It’s August and that means its GEM (Going the Extra Mile) awards 2024 time! Every year we hold our GEM awards at the staff conference which will be held on Thursday 17th October 2024. The Tenant GEM award is a way to recognise a member…
Read MoreThe Summer edition of StreetTalk Magazine has landed!
The Summer edition of StreetTalk is here! You will soon receive an email in your inbox containing a link to read the latest edition of StreetTalk magazine. If you have requested a paper copy, it will be landing on your doorstep soon. This edition is…
Read MoreOcean helping to make your homeownership dreams come true
We have a lot of exciting opportunities for shared ownership in Newquay this year for aspiring homeowners. The first four of our shared ownership homes at the popular Nansledan site are now occupied but we will have more available very soon! We started with 28…
Read MoreAre you free for a coffee and a chat? On 28th February 10am – 12pm.
Quarter Two Performance Information update
Hello! As many of you will know, we have been asking for your feedback through IFF Research, an independent social research agency, for quite some time now and using your feedback to help us improve our services. The document below shows our performance information for…
Read MoreReinforced Autoclaved Aerated Concrete (RAAC)
We have today (7 September 2023) received a letter from the Regulator of Social Housing in relation to Reinforced Autoclaved Aerated Concrete (RAAC). The letter explains that RAAC is not widespread in social housing, however all social housing landlords are being asked to check their…
Read MoreConsidering a new pet?
Having a pet can provide a range of benefits for their owners and families, however it is important you consider the following: Are you permitted in your tenancy agreement to have a pet in your home? How many pets you want to keep at your…
Read More