Posts Tagged ‘performance’
Ocean Housing Annual Review 2023/24: Now Available!
Great news! Our Annual Review for 2023/24 is out now. Check out the highlights: Top Ratings: We scored the highest governance rating (G1) and a strong financial viability rating (V2). New Homes: Nearly 100 new homes last year, with over 150 more on the way.…
Read MoreOcean’s New Service Standards
Our new and improved service standards will be sent to you by email or post in the coming weeks. The standards were produced in conjunction with our tenants and residents and set out what you can expect from Ocean Housing in our delivery of services.…
Read MoreTenant Satisfaction Measures (TSM) – The Results Are In!
What are Tenant Satisfaction Measures? On 1 April 2023, the Regulator for Social Housing introduced a new a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services. All social housing landlords must now survey…
Read MoreQuarter Four Performance Information update
Hello! The end of year results are in! The document below shows our performance information for quarter four (January 2024 – March 2024). We report our performance quarterly against a range of metrics including Tenant Satisfaction Measures (TSM). Check out how we performed against the…
Read More