News
The Summer edition of StreetTalk Magazine has landed!
The Summer edition of StreetTalk is here! You will soon receive an email in your inbox containing a link to read the latest edition of StreetTalk magazine. If you have requested a paper copy, it will be landing on your doorstep soon. This edition is…
Read MoreOcean helping to make your homeownership dreams come true
We have a lot of exciting opportunities for shared ownership in Newquay this year for aspiring homeowners. The first four of our shared ownership homes at the popular Nansledan site are now occupied but we will have more available very soon! We started with 28…
Read MoreService Standards Survey Feedback
Thank you to everyone completed our Service Standards survey, lots of great feedback on what you wanted to see and how we can improve. Congratulations to John from Rock who won the £50 shopping voucher. Look out for future surveys, your feedback and engagement is…
Read MoreFree Family Event – 24 August 2024
St Dennis Litter Pick and Spring Clean MEETING at ClayTAWC Fore Street St Dennis Come and join in with this family fun morning for a Litter Pick & Spring Clean of the St Dennis Village. Meeting at ClayTAWC at 10 am for a safety briefing…
Read MoreTenant Satisfaction Measures (TSM) – The Results Are In!
What are Tenant Satisfaction Measures? On 1 April 2023, the Regulator for Social Housing introduced a new a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services. All social housing landlords must now survey…
Read MoreQuarter Four Performance Information update
Hello! The end of year results are in! The document below shows our performance information for quarter four (January 2024 – March 2024). We report our performance quarterly against a range of metrics including Tenant Satisfaction Measures (TSM). Check out how we performed against the…
Read MoreQuarter Three Performance Information update
Hello! As many of you will know, we have been asking for your feedback through IFF Research, an independent social research agency, for quite some time now and using your feedback to help us improve our services. The document below shows our performance information for…
Read MoreCheck out this list where children eat for FREE (or for a £1) during February 2024 half term.
Are you free for a coffee and a chat? On 28th February 10am – 12pm.
Quarter Two Performance Information update
Hello! As many of you will know, we have been asking for your feedback through IFF Research, an independent social research agency, for quite some time now and using your feedback to help us improve our services. The document below shows our performance information for…
Read MoreOcean Housing Annual Review 2022/23
Ocean Housing Annual Review 2022/23 You can view or download and read of a copy of the review by clicking the link Annual Review 2022/23
Read MoreReinforced Autoclaved Aerated Concrete (RAAC)
We have today (7 September 2023) received a letter from the Regulator of Social Housing in relation to Reinforced Autoclaved Aerated Concrete (RAAC). The letter explains that RAAC is not widespread in social housing, however all social housing landlords are being asked to check their…
Read MoreConsidering a new pet?
Having a pet can provide a range of benefits for their owners and families, however it is important you consider the following: Are you permitted in your tenancy agreement to have a pet in your home? How many pets you want to keep at your…
Read MoreMeeting Councillor Olly Monk
Having tenants and residents at the heart of everything we do is so important to us and that is why we have dedicated members who meet monthly as part of our Together with Ocean (TWO) group. In June, TWO were joined by Councillor Olly Monk,…
Read MoreCommunity Focus in Bugle
In April, the sun was shining as we partnered with residents of Bugle and local agencies to make a real difference within the community. Staff were on hand to chat with residents that had any concerns regarding their home, neighbourhood or tenancy. Residents were encouraged…
Read MoreParking can be a real car-nundrum
You’ve probably seen the multiple reports in Cornwall recently where parking has prevented emergency services reaching callouts due to parked vehicles blocking roads. These situations are putting lives at risk, every second counts when emergency services are responding to a 999 call. These are not…
Read MoreA friendly welcome to Pete, Neighbourhood Services Officer
Meet Pete, the new Neighbourhood Services Officer covering West Cornwall including Grampound, Summercourt, Truro, Redruth, Camborne, Hayle and St Ives. Pete has worked in the housing sector on and off for many years. Pete told us, “Before I joined Ocean, I worked for a housing…
Read MoreCommunity events ‘fit for a King’ to celebrate the coronation
In May, residents from Windmill House in Fowey and Fifield House in St Stephen invited staff to celebrate the King’s coronation and all things red, white and blue in their communal rooms. Spirits were high as we celebrated with cream teas, patriotic cakes and the…
Read MoreStreet Talk to go Digital
As we adapt to the digital age, Ocean Housing feel the time is now right to move from a traditional paper copy to a digital format. From December, the Street Talk magazine along with the Annual Review will be sent to all tenants who we…
Read MoreMeet our Home Ownership team
Shared ownership is an affordable way to take the first steps on the housing ladder. The scheme is aimed at local people, who would like to own their own home but are unable to afford to purchase a property outright, giving residents the opportunity to…
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