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My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

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My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

My Home

My Ocean Tenant Zone
You can check your account balance, book a repair and more using MyOcean

News

A message from Frances

The sunshine seems to have disappeared but hopefully you are making the most of the longer summer days. Despite the warmer weather, the cost of living continues to be a challenge. With higher bills for lighting and heating, as well as rising prices at the…

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Improving Tenant Communication

Last year, we held two tenant workshops focused on addressing communication challenges, at the initial first point of contact and repairs-related interactions. These are two areas where we know tenants experience issues and often where complaints are made. Each workshop gave us the opportunity to…

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Are YOU missing out on money?

We understand that managing your tenancy and ensuring your financial stability are important to you. That’s why we have a dedicated Financial Inclusion team who are ready to provide support and guidance. Meet our friendly advisors, Louise and Annie who are here to assist you…

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NEWS… Have Your Say!

Last month our virtual internet panel moved to become part of MyOcean, now called ‘Have Your Say’. You can find everything you need on our website, giving you more control and flexibility with just one log in, enabling you to give feedback even quicker and…

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New VIP (Virtual Internet Panel) inside MyOcean

From Monday 10th July you will be able to find everything in MyOcean, giving you more control and flexibility. Just go to our website and log in as normal. We are always looking to improve how you access our services so, the Virtual Internet Panel (VIP)…

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Cornwall Council Homechoice Review

Social homes are in high demand in Cornwall, they need to be managed in a way that meets the needs of local residents. Cornwall Council are thinking about making some changes to the way they allocate social housing in Cornwall. This includes how they let…

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Your Ocean Housing rent statement explained

All tenants and residents will receive their biannual rent statement in the coming weeks. If your rent account is in credit or if you are paying off arrears in line with an agreement, you will not need to contact us. If your account is in…

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Maximising Your Income

Increasing your income, even by small amounts, can make a big difference to your situation. To ensure you are receiving all the benefits you are entitled to please see the advice below. If you still have further questions or would like or need further help…

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Kindness in a cup – Community Cafe and Market

Kindness in a cup events are friendly, welcoming and a great opportunity to meet up with friends and neighbours, plus a way to meet new friends. There is a popular local produce market, as well as a cafe style setting with home-made cakes, cappuccino and…

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More Money in Your Pocket!

Some of our Financial Inclusion team will be giving advice and support on how to make the most out of your money at Treverbyn Community Hall on Friday 8th July. Check out the poster for more details and pop along, it’s free and open to…

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Tackling the cost of living crisis

There is a whole programme of workshops, talks & events at Treverbyn Community Hall aimed at helping people tackle the current cost of living crisis. This includes food growing, cooking, money, mental health and employment support. Thanks to Cornwall Community Foundation these workshops are COMPLETELY…

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Blue Light Day

The most popular and well attended event returns to Cornwall on Wednesday 6th July.  Check out the poster for more details.

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